A Smile Doesn't Suit This Hero

[Cayella]

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 01/16/2023
Frequency: Everytime
World name: Adamantoise
Character name: Cayella Tatsuya
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: PLD90
Party or solo: Solo
In-game time: 6:30 ST
Area and coordinates: Limsa Lominsa Inn
Housing: N/A
Steps:
1. In The Unending Journey, choose the quest "A Knight's Calling" under Heavensward MSQ and choose Cutscene #1
2. When you're supposed to grab Hauchefaunt's hand, and also when you're supposed to give him your smile after his famous line, your character doesn't appear.




Connection Specs
- Type of internet connection/provider: Cable/Spectrum
- Modem maker/model number: Unknown maker/EN2251

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\chibi\Documents
FINAL FANTASY XIV ONLINE C:\SquareEnix
Immerse Gamepack FINAL FANTASY XIV Edition version 1.1.0.2 C:\Program Files\Embody\Immerse Gamepack FINAL FANTASY XIV Edition\
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 5 3600 6-Core Processor (12 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS P4.90
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16310.766MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 57270.766MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 924.304GB SYSTEM_FREEDISC_SPACE 378.199GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 2794.394GB SYSTEM_FREEDISC_SPACE 2208.026GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 2048.000GB SYSTEM_FREEDISC_SPACE 1538.387GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon RX 5600 XT
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x731F)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 6103.504 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8155.383 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\windows\System32\DriverStore\FileRepository\u0385557.inf_amd64_ec9d8bb56fc39c0b\B385520\aticfx64.dll,C:\windows\System32\DriverStore\FileRepository\u0385557.inf_amd64_ec9d8bb56fc39c0b\B385520\aticfx64.dll,C:\windows\System32\DriverStore\FileRepository\u0385557.inf_amd64_ec9d8bb56fc39c0b\B385520\aticfx64.dll,C:\windows\System32\DriverStore\FileRepository\u0385557.inf_amd64_ec9d8bb56fc39c0b\B385520\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.12029.7019
SYSTEM_GRAPHICS_DRIVER_DATE 11/9/2022 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS AMD Radeon RX 5600 XT
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x731F)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 6103.504 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8155.383 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\windows\System32\DriverStore\FileRepository\u0385557.inf_amd64_ec9d8bb56fc39c0b\B385520\aticfx64.dll,C:\windows\System32\DriverStore\FileRepository\u0385557.inf_amd64_ec9d8bb56fc39c0b\B385520\aticfx64.dll,C:\windows\System32\DriverStore\FileRepository\u0385557.inf_amd64_ec9d8bb56fc39c0b\B385520\aticfx64.dll,C:\windows\System32\DriverStore\FileRepository\u0385557.inf_amd64_ec9d8bb56fc39c0b\B385520\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.12029.7019
SYSTEM_GRAPHICS_DRIVER_DATE 11/9/2022 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headset Earphone (2- Panasonic SC-GN01 (Chat))
SYSTEM_SOUND_DEVICE_ID {A9F400AF-BE2A-459B-A4AF-FEA8AC5A8191}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.2251
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/2/2022 19:00:00
SYSTEM_SOUND Speakers (Panasonic SC-GN01 (Game))
SYSTEM_SOUND_DEVICE_ID {86F35DA6-DA46-4C7B-B422-CAA8E6EEE04E}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.2251
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/2/2022 19:00:00
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {65B03246-FC6B-45D7-8274-BC776B63A4E5}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9384.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/18/2022 19:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2D553AD0-7871-11EB-8001444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {65239F70-E958-11EC-8002444553540000}
SYSTEM_INPUT_NAME Controller (GC201 Controller1.00)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {2D56E880-7871-11EB-8002444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CC3A0BB0-3EF1-11ED-8001444553540000}
SYSTEM_INPUT_NAME Panasonic SC-GN01
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2D570F90-7871-11EB-8003444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2D570F90-7871-11EB-8004444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2D570F90-7871-11EB-8005444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2D5736A0-7871-11EB-8006444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

In-Game Bugs - Post New Thread - Opera
FINAL FANTASY XIV
- FINAL FANTASY XIV Forum — Mozilla Firefox
#������ffxiv_chat | Thank you for being a Friend - Discord
Advanced Combat Tracker - Log Active - Mizzenmast Inn - Log Time: 1:33:20 AM (Est. 1:33:20 AM)
NoxPlayer
Snip & Sketch
Microsoft Text Input Application
Kamo
Calculator
Calculator
Settings
Settings
MainWindow
Title
Sticky Notes
Sticky Notes


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\AltServer\AltServer.exe 000041D0
C:\Program Files (x86)\Bignox\BigNoxVM\RT\NoxVMHandle.exe 00003A94
C:\Program Files (x86)\Bignox\BigNoxVM\RT\NoxVMSVC.exe 00002CB8
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe 000047A0
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\secd.exe 000048A8
C:\Program Files (x86)\Common Files\Apple\Internet Services\AppleIEDAV.exe 00005C3C
C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe 0000465C
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudDrive.exe 00004774
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudPhotos.exe 00004420
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe 00004324
C:\Program Files (x86)\FAHClient\FAHClient.exe 00004B84
C:\Program Files\AMD\CNext\CNext\AMDRSSrcExt.exe 000057DC
C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe 00004640
C:\Program Files\AMD\CNext\CNext\cncmd.exe 00004E78
C:\Program Files\GShade\GShade Update Reminder.exe 0000387C
C:\Program Files\Google\Drive File Stream\68.0.2.0\GoogleDriveFS.exe 00001AEC
C:\Program Files\Google\Drive File Stream\68.0.2.0\crashpad_handler.exe 00003A34
C:\Program Files\LGHUB\lghub.exe 0000440C
C:\Program Files\LGHUB\lghub_agent.exe 00003DDC
C:\Program Files\LGHUB\logi_crashpad_handler.exe 000044E4
C:\Program Files\LGHUB\system_tray\lghub_system_tray.exe 000013BC
C:\Program Files\Logi\LogiBolt\LogiBolt.exe 00002AEC
C:\Program Files\Logi\LogiBolt\logi_crashpad_handler.exe 0000367C
C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe 00002EC8
C:\Program Files\Mozilla Firefox\firefox.exe 00005FC8
C:\Program Files\Opera\94.0.4606.38\opera_crashreporter.exe 00002B34
C:\Program Files\Opera\opera.exe 0000723C
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe 00003274
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe 00000CF4
C:\Program Files\WindowsApps\Microsoft.MicrosoftStickyNotes_4.5.7.0_x64__8wekyb3d8bbwe\Microsoft.Notes.exe 000021C4
C:\Program Files\WindowsApps\Microsoft.ScreenSketch_10.2008.2277.0_x64__8wekyb3d8bbwe\ScreenSketch.exe 00006484
C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_11.2210.0.0_x64__8wekyb3d8bbwe\CalculatorApp.exe 00001380
C:\ProgramData\Logishrd\LogiOptions\Software\Current\LogiOptionsMgr.exe 000024BC
C:\ProgramData\Logishrd\LogiOptions\Software\Current\LogiOverlay.exe 00003320
C:\ProgramData\Logishrd\LogiOptions\Software\Current\laclient\laclient.exe 00003684
C:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00006F08
C:\Users\chibi\AppData\Local\Discord\app-1.0.9008\Discord.exe 00006204
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 0000354C
C:\Windows\System32\GameBarPresenceWriter.exe 00006C1C
C:\Windows\System32\RuntimeBroker.exe 00002040
C:\Windows\System32\SecurityHealthSystray.exe 00003184
C:\Windows\System32\oobe\UserOOBEBroker.exe 000007B8
C:\Windows\System32\smartscreen.exe 000006F8
C:\windows\Explorer.EXE 00001B7C
C:\windows\System32\svchost.exe 00003354
C:\windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00002DE8
C:\windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 0000265C
C:\windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000005F0
C:\windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 00004FE4
C:\windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00006024
C:\windows\system32\ApplicationFrameHost.exe 000021AC
C:\windows\system32\DllHost.exe 00001514
C:\windows\system32\cmd.exe 00004EB0
C:\windows\system32\conhost.exe 000058F4
C:\windows\system32\sihost.exe 00000CA8
C:\windows\system32\svchost.exe 00006ECC
C:\windows\system32\taskhostw.exe 00000E08
C:\windows\system32\wbem\unsecapp.exe 000044F8
D:\Program Files\Nox\bin\MultiPlayerManager.exe 00004430
D:\Program Files\Nox\bin\Nox.exe 000038E0
D:\Program Files\Nox\bin\nox_adb.exe 000021F0
D:\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 000025B8
D:\Steam\steam.exe 000039C0

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Laptop Model Name:
Laptop Model Number:

Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:

Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:

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■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number:

Model Number of the PlayStation®Vita You Are Using
- Model Number:

Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number:

[AlunKha]

I don't mean to belittle the discovery of this bug, cos it's important... but you don't need to list every game/non-game you have installed on your PC.

[VictorSpoils]

I don't mean to belittle the discovery of this bug, cos it's important... but you don't need to list every game/non-game you have installed on your PC.

Unless there's a chance that Gamer Girls [18+]: eSports SEX Soundtrack could be interfering with the cutscene.

[Cayella]

I don't mean to belittle the discovery of this bug, cos it's important... but you don't need to list every game/non-game you have installed on your PC.

I copied the info they asked for. I didn't really give a damn. Guess I'll cut it so people aren't distracted. I'm hoping the many, many 18+ games I have installed aren't somehow the problem (Though that would be interesting, considering I've had more than one person mention it to me...).