Fix Portraits

[Science66]

Been reading guides and asking people, and every time I think I have it ready, boom! My portrait appears in the default style at the beginning of raids etc. This plays like a bunch of code exploded and we're engaging with pieces of it that are scattered all over the place.

[Deveryn]

Without knowing what you've done, it's hard to believe you've actually taken all the right steps or if the info you received was actually good. Try giving more detail on your situation and you might find some better help.

[Jybril]

Without knowing what you've done, it's hard to believe you've actually taken all the right steps or if the info you received was actually good. Try giving more detail on your situation and you might find some better help.

https://primagames.com/tips/ffxiv-ho...tant-portraits
https://forum.square-enix.com/ffxiv/...-Groups-Broken
https://www.reddit.com/r/ffxiv/comme...en_i_honestly/
https://www.reddit.com/r/ffxiv/comme...nce_update_62/
https://www.reddit.com/r/ffxiv/comme...ix_this_in_63/
https://www.reddit.com/r/ffxiv/comme...ith_portraits/
https://www.reddit.com/r/ffxiv/comme..._inconsistent/
https://www.reddit.com/r/ffxiv/comme...ortraits_from/
https://www.reddit.com/r/ffxiv/comme...o_gearset_not/
--
For me, none of the things they suggested has worked for me.
Since you tried to gaslight me in another thread, I want to point out that this topic - https://www.reddit.com/r/ffxiv/comme...nce_update_62/
It has been 5 months from that post and whattaknow, this system has been broken for this long if not longer.
(I don't remember the release dates of anything as I left shortly after 6.1)
LOL. What is going on with this games quality?

And this article at first link I posted:
https://primagames.com/tips/ffxiv-ho...tant-portraits
"They were “officially released” in 6.2, but that change actually made an already not-so-practical system just outright broken, with portraits not displaying properly when they should."
So the 6.1 version aka the beta was better than the official launch and it's garbage. This is sad.

[Renalt]

Been reading guides and asking people, and every time I think I have it ready, boom! My portrait appears in the default style at the beginning of raids etc. This plays like a bunch of code exploded and we're engaging with pieces of it that are scattered all over the place.

The only way to make sure it works 100% is to go in and save it and do nothing else but queue for whatever it is you are doing. Changing literally anything does indeed break the code and it reverts to default. From what I heard...even as little as adding materia will break it.

[Tsukino]

The only way to make sure it works 100% is to go in and save it and do nothing else but queue for whatever it is you are doing. Changing literally anything does indeed break the code and it reverts to default. From what I heard...even as little as adding materia will break it.

Actually no!

For my Paladin portrait I went in and made it, saved it, then went into a dungeon and it reset to default without making any changes at all - I didn't do anything with materia, any pieces of gear, or the three visibility toggles after making and saving the portrait. What turned out to be the problem was that my weapon was already hidden, yet I had used a pose that had it displayed and that broke the portrait. There was no save button to press, no error message within the menu, and no specific error within a dungeon, I just had to figure out the mismatch caused it.

On the other side of things, when I made my portrait for Summoner, I went and changed out two pieces of gear, gave them materia, glamoured back over them with the same looks, never went back into the portrait to make any settings or check if the save button was available, and it still worked because it matched up exactly.

It's extremely confusing and complicated and nothing anyone has said to try and sum it up ("just check the menu and hit save," "just make one and use it immediately," etc.) seems to actually be accurate.


Edit: This bug report details some much better testing regarding specific scenarios that lead to things not working even if everything looks fine or no changes have been made: https://forum.square-enix.com/ffxiv/...ismatched-gear . Please remember that the bug report section is not a discussion forum and not to reply there, even if you think that person's work figuring things out is awesome, which it is.

[SieyaM]

So the thing I have discovered which is not obvious in any way is that if you are wearing gear that hasn't been registered with a gear set then portraits wont work, even if none of the portraits have an error mark next to them. If you do anything to your gear, such as add materia, you need to refresh that gear set and then you need to update the portraits as well.

[Gemina]

--
For me, none of the things they suggested has worked for me.
Since you tried to gaslight me in another thread, I want to point out that this topic - https://www.reddit.com/r/ffxiv/comme...nce_update_62/
It has been 5 months from that post and whattaknow, this system has been broken for this long if not longer.
(I don't remember the release dates of anything as I left shortly after 6.1)
LOL. What is going on with this games quality?

And this article at first link I posted:
https://primagames.com/tips/ffxiv-ho...tant-portraits
"They were “officially released” in 6.2, but that change actually made an already not-so-practical system just outright broken, with portraits not displaying properly when they should."
So the 6.1 version aka the beta was better than the official launch and it's garbage. This is sad.

The system is not broken. If it was, I would not be able to get mine to work, and other players who have theirs in working order would be on the same boat. The fact of the matter is that you have not been able to figure out how to get it to work. I am totally on board that it should not be this cumbersome, and should be very user friendly. I am also of a similar mindset that the system is convoluted. But it is not broken.

It's difficult for a player who has it figured out to help another player if they can't see what it is you're doing. There are some fail checks.

• Make sure your gearsets have no grey (!) marks
• Make sure your portrait sets have no yellow (!) marks
• Remove weapon glamours from the glamour plate (there is no reason to do this anyway), and glamour your weapon using the old system.
• Make sure you don't have multiple gearsets tied to the same job/class
• Don't tie multiple jobs/classes to single glamour plate unless all the slots are filled with the exception of weapon and off hand. Also if you do this, all the slots has to be gear that can be worn by all classes, hence why I don't recommend this in the first place.

I think that is about it. Even though the system is anything but user-friendly, resolving the issue is a problem-solving matter. Hopefully the devs will make this much easier in a future patch, but right now your options are either disable the system altogether, or to troubleshoot in order to solve for X if you want to get it to work. Frustration and anger will not help you.

I had some trouble getting it to work on patch day along with most people. Another suggestion I can make is to use a healer or tank, and queue up for either Trials or Raids roulette to check if its working. There was no way I was going to confine myself to a duty of 15min+ when I was troubleshooting the system.

[Deveryn]

https://primagames.com/tips/ffxiv-ho...tant-portraits
https://forum.square-enix.com/ffxiv/...-Groups-Broken
https://www.reddit.com/r/ffxiv/comme...en_i_honestly/
https://www.reddit.com/r/ffxiv/comme...nce_update_62/
https://www.reddit.com/r/ffxiv/comme...ix_this_in_63/
https://www.reddit.com/r/ffxiv/comme...ith_portraits/
https://www.reddit.com/r/ffxiv/comme..._inconsistent/
https://www.reddit.com/r/ffxiv/comme...ortraits_from/
https://www.reddit.com/r/ffxiv/comme...o_gearset_not/
--
For me, none of the things they suggested has worked for me.
Since you tried to gaslight me in another thread, I want to point out that this topic - https://www.reddit.com/r/ffxiv/comme...nce_update_62/
It has been 5 months from that post and whattaknow, this system has been broken for this long if not longer.
(I don't remember the release dates of anything as I left shortly after 6.1)
LOL. What is going on with this games quality?

And this article at first link I posted:
https://primagames.com/tips/ffxiv-ho...tant-portraits
"They were “officially released” in 6.2, but that change actually made an already not-so-practical system just outright broken, with portraits not displaying properly when they should."
So the 6.1 version aka the beta was better than the official launch and it's garbage. This is sad.

It's not my problem if you don't want to provide detailed info on what's going wrong. This problem isn't going to be seen or fixed by offering vague complaints, like "it's broken". It's not gaslighting if I'm asking for more information. It's troubleshooting and I make no apologies for not taking what you say at face value because people out there make so many mistakes with this stuff.

I followed what they suggested in the notes for 6.2 and I haven't had any problems. Today, I'm playing around with a piece of gear that has a visor and noticed it gives an error. This is likely due to the change where it wants to see someone's face in the picture to avoid all that lewd nonsense that was around before. That's the only thing I can find that's not quite working.

I had some trouble getting it to work on patch day along with most people. Another suggestion I can make is to use a healer or tank, and queue up for either Trials or Raids roulette to check if its working. There was no way I was going to confine myself to a duty of 15min+ when I was troubleshooting the system.

Explorer mode is a better and faster way to test things out. I just tried it out solo and it still shows my portrait.

[Gemina]

Explorer mode is a better and faster way to test things out. I just tried it out solo and it still shows my portrait.

Oh, nice! I don't recall seeing explorer mode being one of the duties listed for duty portraits, and just assumed it wouldn't work there, but it still is technically a dungeon, so makes sense. Thanks!

[Rehayem]

I found a somewhat short-term solution, though I'm not sure if it'll work for others. What I do to make sure the portrait works for sure:
1. Open portraits and edit it
2. Change one of the settings (frame, background or accent) press save
3. Change back the setting and click save again

It seems to have worked fine for me so far.