Can't log in on Home Data Center

[Toombs]

I am having this issue as well, I have contacted support and they are not helping. I was on one of my toons when the primal DC crashed. Then around 11 pm est, that toon got kicked again and I can no longer log into any Primal World. I can, however, log into another DC fine. They have gone from telling me it is my ISP, anti-virus, and firewall to telling me that because my toon was 'improperly disconnected', the server still thinks I am logged in and there is nothing they can do. The fact that I can log in to my other toons just fine and log in to the one who can't get onto a primal server on another DC, tells me this is not the issue. I am literally getting the run around about this

[SaikaHime]

Literally same thing happened with me, but instead of MSQ, I was in Sophia Unreal. Also contacted support and they said they can't do anything to logout my character, so I have to wait.. no ETA.

Character: Saika Hime
World: Lamia
Data Center: Primal

[odette]

same story
Fecha y hora: 10, 11, 12
Frecuencia: pasadas las 20 h
Nombre mundial: Hyperion
Nombre del personaje: Kaoru Okada
Nombre del PNJ:
Área oficial de alojamiento y coordenadas: in the lapis dungeon.

i can log with outher character, i start to think that i lost my mian character that i play since 2010