I am having this issue as well, I have contacted support and they are not helping. I was on one of my toons when the primal DC crashed. Then around 11 pm est, that toon got kicked again and I can no longer log into any Primal World. I can, however, log into another DC fine. They have gone from telling me it is my ISP, anti-virus, and firewall to telling me that because my toon was 'improperly disconnected', the server still thinks I am logged in and there is nothing they can do. The fact that I can log in to my other toons just fine and log in to the one who can't get onto a primal server on another DC, tells me this is not the issue. I am literally getting the run around about this