So I'm playing the CC again for the new rewards and I feel very frustrated of not being able to communicate in the chat, make a party, have a team composition that you chose etc.
I know that all these things are put in place to avoid toxicity but it's PvP and there has never been a PvP game or mode that wasn't toxic so, in my opinion, instead of focusing on making it completely non toxic they should focus on making it actually good and implement certain features that would make it easier to play with whom you like and the way you like, at the very least in the competitive queue, the unranked can stay like it is for people that just wanna play some PvP super casually and earn the season rewards.
Obviously these changes will bring metas, it will require more job balancing and resources from the devs, some people that want to play certain jobs might find it harder than before to do so depending on the meta etc but it will definitely make the competitive PvP much better in general.
I know PvP doesn't really matter in FF14 and the playerbase are not into competitive content against other players but I had to let these thoughts out as a person who used to love this type of content and basically played MMOs to PvP back in the days.