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  1. #1
    Player
    niftyqt's Avatar
    Join Date
    Jan 2022
    Location
    Gridania
    Posts
    11
    Character
    Nifty Bunshire
    World
    Mateus
    Main Class
    Dragoon Lv 81
    Hello fellow Warriors of Light!

    I just spoke to AT&T (as recommended by Yoshi's team: https://na.finalfantasyxiv.com/lodes...6a07e92f6a0f29

    Here was AT&T's response:

    I have checked in over the network lines, and the team has indeed reported a know issue for which the case is being worked upon. To assist you best upon the issue being cleared over the backend server, I would also like to help open a dedicated port over your router as well, so that the game can indeed function smoothly over the intended device. Would that be okay with you?

    For the tech savvy:
    Go to your modem's Firewall setup page in your browser, and open the port range: 2031-2032 with the base port at 2031.

    Non-tech savvy: Go to https://www.att.com/support/internet/ and scroll to the bottom to chat with a rep or call 800-288-2020. Tell them about the issue with the lag while playing Final Fantasy XIV, and ask them to open the port range: 2031-2032 with the base port at 2031 on your router for you.

    My original post: https://www.reddit.com/r/ffxiv/comme...rk_lag_issues/
    (0)

  2. #2
    Player
    Brofox's Avatar
    Join Date
    Jan 2023
    Location
    Limsa Lominsa
    Posts
    8
    Character
    Y'nulf Nunh
    World
    Mateus
    Main Class
    Machinist Lv 87
    I wish it was that easily, I am one of the tech savvy folks but even with manually opening said ports do I still get lag spikes from it. It's just AT&T at that point... and there is nothing I can do about it at that point, just picking a guardian and pray that I won't get issues.
    (0)

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