Thread: Constant packet loss since patch 6.3

SE support on this is a joke. I've been having this issue since roughly 6.38 as well and its murdering any possibility of ultimate prog because the game becomes a slide show in the middle of our raid times.

I have two internet lines (separate ISP's) and generally could get around latency issues by switching to the other outbound connection, but now the issue is inside NTT's network and SE claims they can't do anything about it and I need my ISP to fix the routes.



If the whois data isn't lying (and it rarely is for tier providers) NTT owns the server IP's all the way back to that dallas hop. Neither of my ISP's have control over this. Nor this



Even tooling output wasn't enough to sway them that its an NTT issue:

Code:

|---------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                      |
|                       Host               -   %  |  Sent |  Recv | Best | Avrg | Wrst | Last |
|-------------------------------------------------|-------|-------|------|------|------|------|
|                      leaving my network -     0 | 11513 | 11513 |    0 |    0 |    7 |    0 |
|                            ISP network  -     0 | 11513 | 11513 |    0 |    0 |   29 |    1 |
|                            ISP network -      0 | 11513 | 11513 |    2 |    2 |    7 |    2 |
|                     Leaving ISP network -     0 | 11513 | 11513 |    7 |   11 |   31 |   13 |
|     ae-5.a00.dllstx14.us.bb.gin.ntt.net -     1 | 11509 | 11508 |    7 |   33 |   95 |   26 |
|     ae-2.r20.dllstx14.us.bb.gin.ntt.net -    29 | 5427  | 3885  |    0 |   33 |   81 |   18 |
|     ae-2.r24.lsanca07.us.bb.gin.ntt.net -     5 | 9712  | 9242  |   31 |   52 | 1906 |   37 | <- according to SE, this is my ISP's issue
|     ae-5.a01.scrmca03.us.bb.gin.ntt.net -     1 | 11388 | 11355 |   41 |   62 |  168 |   41 | <- these as well
|     ae-1.a00.scrmca03.us.bb.gin.ntt.net -     1 | 11402 | 11373 |   41 |   60 |  170 |   41 | <-|
|xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net -    1 | 11419 | 11394 |   41 |   57 |  100 |   41 | <-|
|                            204.2.29.241 -    79 | 2794  |  593  |    0 |   57 |   97 |   41 | <-|
|                             204.2.29.86 -     1 | 11422 | 11398 |   41 |   56 |   94 |   42 |
|_________________________________________________|_______|_______|______|______|______|______|

No sir, that is clearly my ISP, and not just one of my ISP's, BOTH of them.

Stopped playing last year because of packet loss, the game freezes every 5 seconds, tried again today and the problem persists, on the gin.ntt.net domain the game loses packets

I have the same problem since 6.35 but it's localized entirely to peak hours in the evening. the game becomes absolutely unplayable.

Same, starts around 8pm and last until 9-11pm. Last couple of days have been good, and surprise surprise, the route map internal to NTT changed when it became stable.

Just throwing my voice in here too. I've been playing almost daily since June 2021 and rarely ever experienced lag or connectivity issues. Since 6.38 I've had regular lag spikes so bad it makes me not want to play the game.

I have been working towards my pvp series rewards and playing crystalline conflict is basically impossible since by the time the lag spikes stop I am dead. I've been wiping a few dungeons trying to level SAGE too. Please look into the lag and packet loss SE ;__;

I'm on console myself, and lately I've been dealing with a lot of lag spikes even though I have a consistently fast and reliable connection. I'm on Primal-Behemoth, so not sure if it's the congestion or what. But even after resetting my router, it didn't seem to fix the issue. Incredibly annoying.