Primal Data Center Log-in issues

[Toombs]

So, I contacted support. They went from telling me it is my ISP, anti-virus, or firewall to telling me that because I was 'improperly disconnected' the server thinks I am still logged in and that is why I can't. But, that can't be the reason because I can log the toon onto another DC just fine. Also, if that was the case, I couldn't log into any toon. I had that happen years ago and until the server realise I was logged out, none of my toons could log in. Right now, one can't log into any server on their home DC (primal) but can go to another DC and log in. The rest can log into Primal just fine. so yeah.......

So, update, they told me that there is nothing they can do and to try to log in later. They also said if the issue persists, to make a bug report on here.......

[Toombs]

So, update, they told me that there is nothing they can do and to try to log in later. They also said if the issue persists, to make a bug report on here.......

new update: I was given the number for phone support and told to call them in the morning with the support ticket number they gave me.

SQUARE ENIX Support Center: (310) 846 - 0345*
* Please note that this is not a toll-free number. If you would like to contact us toll-free, please use our chat service.

Please note that the options to contact us through chats or phones are only available Monday through Friday, 9:00 - 18:00 (Pacific Time) (Excluding holidays)

[XenoAmavel]

24hr or more since the issue began. 18 hr since I started this thread.
No change. Still can't get past the loading screen.