Primal Data Center Log-in issues

[Ruri_Rururi]

So, I contacted support. They went from telling me it is my ISP, anti-virus, or firewall to telling me that because I was 'improperly disconnected' the server thinks I am still logged in and that is why I can't. But, that can't be the reason because I can log the toon onto another DC just fine. Also, if that was the case, I couldn't log into any toon. I had that happen years ago and until the server realise I was logged out, none of my toons could log in. Right now, one can't log into any server on their home DC (primal) but can go to another DC and log in. The rest can log into Primal just fine. so yeah.......

Yeah support is always useless.

[Toombs]

Yeah support is always useless.

it is just the fact, that SE has not said anything about what is going on AND support is saying it is not an issue on the game's side. It clearly an issue on their side but as with a lot of things, SE doesn't want to admit fault. At least that is what it feels like to me.