Primal Data Center Log-in issues

[Morathai]

Running in to the same issue yet. Cannot log in on Hyperion. Tried transferring to Lamia, and could not log in. Transferred to Aether (Cactaur) and was able to log in.

Tried restarting the game, my computer, my router, and my modem, all to no avail.

Data Center: Primal
World: Hyperion
Character: Morathyn Molkot

[Icks]

I am having the same problem, I keep getting 90002 on this character, but my other characters can log in fine. I tried using a different PC, a freshly installed FFXIV client, reset router / change DNS and still don't work. The only way I can log in this character is if I data center travel and log in on a different DC, but as soon as I go back to Primal, Behemoth, I get kicked out with 90002 error.

Date & Time: 1/11/2023
Frequency: Since 1/10/2023
World name: Behemoth
Character name: Tony Tiger

Steps:
1. Reset router and restarted computer.
2. Visited another world, received 90002...

[KAzphina]

Mine still unable to log in since maint. Only 1 character has this problem and, like everyone else, only on Primal. Sometimes I get a dx11 error shot at me but mostly the 90002 right after world queue and loading splash screen.


Character: Kirishoto Azphina
World: Excalibur
Date/Time: From early 1/10 to right now (1/11)

Reinstalled game completely fresh 2x, restarted everything multiple times, etc etc etc

Glad to see some people be able to log back in but still no luck for me. Chat support said something along the lines of 'they are aware of login problems and keep checking back on the lodestone every few days.' Heh.

[Ruri_Rururi]

Chat support said something along the lines of 'they are aware of login problems and keep checking back on the lodestone every few days.' Heh.

Every few days? Hahaha what the heck, good thing the game is free- oh wait.

[ViolentlyViolet]

The responded to me with this in an email.

We apologize for any inconvenience you have experienced in-game. We have recently received multiple reports regarding the issue you described, at this time we are still currently investigating. For now, please avoid accessing the affected character(s) while the investigation is underway.

Then linked me to the article that says it was fixed. I don't think they are honestly fixing it.

[Rodoux]

Primal Data Center Log-in issues
Data Center: Primal
World Server: Excalibur
Character Name: Rodoux Reiasu
Date/Time: From 1/10 to right now (1/11)

Since yesterday i can't log in, i always get error code 90002, i tried using other wifi, wired and wireless, reinstalled the game, restarted the console, tried to login on windows (i was using only PS5) but nothing, i contected support and made a ticket, tried their suggestions but i can't login.

I just use one character so i don't know if i could login with other character.

[odette]

Kaoru Okada
Primal Data Center Log-in issues
Data Center: Primal
World Server: Hyperion
Character Name: Kaoru Okada
Date/Time: From 1/10 to right now (1/11) too

yesterday i was disconnect in the middle of the dungeon and cant relog

[zomgfruitbunnies]

No dc or login issues on my end, but pretty bad lag on Ultros since the patch.

[Toombs]

So, I contacted support. They went from telling me it is my ISP, anti-virus, or firewall to telling me that because I was 'improperly disconnected' the server thinks I am still logged in and that is why I can't. But, that can't be the reason because I can log the toon onto another DC just fine. Also, if that was the case, I couldn't log into any toon. I had that happen years ago and until the server realise I was logged out, none of my toons could log in. Right now, one can't log into any server on their home DC (primal) but can go to another DC and log in. The rest can log into Primal just fine. so yeah.......

[Ruri_Rururi]

So, I contacted support. They went from telling me it is my ISP, anti-virus, or firewall to telling me that because I was 'improperly disconnected' the server thinks I am still logged in and that is why I can't. But, that can't be the reason because I can log the toon onto another DC just fine. Also, if that was the case, I couldn't log into any toon. I had that happen years ago and until the server realise I was logged out, none of my toons could log in. Right now, one can't log into any server on their home DC (primal) but can go to another DC and log in. The rest can log into Primal just fine. so yeah.......

Yeah support is always useless.