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  1. #1
    Player
    XenoAmavel's Avatar
    Join Date
    Jan 2023
    Posts
    3
    Character
    Amavel Shihoin
    World
    Ultros
    Main Class
    Dancer Lv 90

    Primal Data Center Log-in issues

    Data Center: Primal
    World Server: Ultros
    Character Name: Amavel Shihoin

    I cant get past the loading screen when logging in.
    "Connection with the server was lost" (90002) error.
    I was able to log in normally prior to 7pm.
    I tried traveling to a different world server with the same result.

    Traveling to another Data Center allowed me to log into game.
    I went to Aether ---> Jenova and Cactaur

    It was recently announced that issues with the Primal data center were resolved. I'm starting to suspect that those issues still persist.

    Update: As of about 30 hrs from my original posting. No change. Still getting disconnected at the loading screen during log in.
    (3)
    Last edited by XenoAmavel; 01-13-2023 at 03:22 AM.

  2. #2
    Player
    Triality's Avatar
    Join Date
    May 2018
    Posts
    1
    Character
    Triality Calixto
    World
    Exodus
    Main Class
    Gunbreaker Lv 90

    Having same issue

    Data Center: Primal
    World Server: Exodus
    Character Name: Triality Calixto

    Travelling to a different data center entirely works, but still get the 90002 error when I log in if I send him back to Primal even on any Primal world. I can log my alt in fine on Primal, its something specific to certain characters.
    (1)

  3. #3
    Player
    Ruri_Rururi's Avatar
    Join Date
    Jul 2020
    Posts
    21
    Character
    Ruri Rururi
    World
    Behemoth
    Main Class
    Dancer Lv 90
    Data Center: Primal
    World Server: Behemoth
    Character name: Ruri Rururi

    Having the same issue. Started out of the blue last night after playing all day long, I got disconnected and now I cannot login to any Primal worlds. I can manage to get into other Data Centers just fine, but with the limitations in playing in another DC I can't do anything I need on them, so basically I can't play the game aside from being afk there.

    Tried using a VPN, flushing DNS, verifying the game's integrity, and all the usual useless measures. Nothing helped.

    After moving to another Data Center and trying to get back to Primal, my character's position was changed to my home city's aetheryte, as that's what happens when you do that, but I still face the same issue. So it's not a matter of the character being stuck in a glitched location or something. All Primal worlds are affected, not just my home world.

    There was a post yesterday saying it was caused by server equipment but that it has been solved (https://na.finalfantasyxiv.com/lodes...bb74399cb05e35). However it's clearly not completely resolved.
    (2)
    Last edited by Ruri_Rururi; 01-12-2023 at 01:12 AM.

  4. #4
    Player
    ViolentlyViolet's Avatar
    Join Date
    Jan 2023
    Posts
    5
    Character
    Violet Rosario
    World
    Excalibur
    Main Class
    Thaumaturge Lv 90
    Data Center: Primal
    World Server: Excalibur
    Character name: Violet Rosario

    Same problem. I got back on briefly but went immediately back to the 90002 depths. The email I got form support said it was a character data issue, but I can't log in on other computers either. The said that if that didn't work that I would just have to wait until the server recognized my character as offline.

    I think you're right, the issues weren't resolved at all.
    (1)

  5. #5
    Player
    Ruri_Rururi's Avatar
    Join Date
    Jul 2020
    Posts
    21
    Character
    Ruri Rururi
    World
    Behemoth
    Main Class
    Dancer Lv 90
    My character has been offline for over 10 hours now. If that's not enough time for the servers to recognize it is offline, then I don't even know what to say.
    (0)

  6. #6
    Player
    JB007's Avatar
    Join Date
    Aug 2015
    Posts
    4
    Character
    Rand M'spari
    World
    Behemoth
    Main Class
    Conjurer Lv 90

    Same Problem

    I am having the exact same problem described above, including to the fact that it is only one character that has the problem. It has been going on since 6am Central Standard Time on Jan 11 until now 10am Central.
    (0)

  7. #7
    Player
    CorgiSploots's Avatar
    Join Date
    Aug 2021
    Posts
    11
    Character
    Aerithia Gainsithbouh
    World
    Excalibur
    Main Class
    Arcanist Lv 90
    Issue is not resolved whatsoever I am not allowed on my main in Excalibur despite it being offline all night but can get on my alt in Jenova no problem.
    (0)

  8. #8
    Player
    aiko3's Avatar
    Join Date
    Jun 2020
    Posts
    7
    Character
    Nimrodel Iorien
    World
    Hyperion
    Main Class
    Scholar Lv 90
    Data Center: Primal
    World Server: Hyperion
    Character Name: Nimrodel Iorien

    I cant get past the loading screen when logging in, but it only happens with this char.
    "Connection with the server was lost" (90002) error.
    Traveling to another Data Center allowed me to log into game.
    I tried to log in with another char in same account and same datacenter/world and I could log into game without any problems, so the issue is a character's issue and not an account one.
    (1)

  9. #9
    Player
    CorgiSploots's Avatar
    Join Date
    Aug 2021
    Posts
    11
    Character
    Aerithia Gainsithbouh
    World
    Excalibur
    Main Class
    Arcanist Lv 90
    Yep they did something and now certain character files are in limbo my lala alt in the same server same FC/location can log in no problem.
    (1)

  10. #10
    Player
    Midlithe's Avatar
    Join Date
    Apr 2019
    Posts
    51
    Character
    Aether Mart
    World
    Hyperion
    Main Class
    White Mage Lv 90
    SAME. I'm able to play the game login and no issues with all characters BUT ONE. That one will non-Stop give me 90002 just after logging into. This was the character I was logged into last night when first booted with 90002 error.
    Data Center: Primal
    World Server: Hyperion
    Character name: Spell Chucker
    Location: Lavender Beds (like all my ALT's are parked here too)
    (0)
    - Just drop some Gil on goodies.

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