Lusavari,
We’d like to apologize for the problems you are experiencing. Based on your description of the problem there may be something related to your connection causing this issue. Many MMORPG’s problems which are specific to characters, in certain zones are caused by some communication issue between your client and the game server. This could be either some specific program on your computer blocking inbound communication from the game server, such as an anti-virus or firewall or something related to your connectivity hardware i.e. router, switches or hybrid modems. Anti-virus programs and firewalls are there to protect your system against attacks and they will scan/monitor incoming data packets possibly filtering or removing them completely. Many routers and hybrid modems will also block inbound communication and as a result these things can interfere with your online game-play.
We would suggest trying to temporarily disable these programs and testing the problem again and also if you are connecting to a wireless network; try hardwiring your connection directly to the modem, if at all possible, to troubleshoot the problem.
However, if you feel have exhausted all of our live and online support recommendations, and if you feel that you are experiencing a bug with the game, then the matter should be brought to the attention of the Development Team by submitting a bug report via the support center:
Please submit bug report on FINAL FANTASY XIV here.
We thank you for your continued support despite these troubles.