The problem still persists after the game came back up. I Can't log into Lusavari, but Kyrisha works fine, and last month during the welcome back campaign, I could log into my characters Varizio and Oclesia too (I haven't reactivated them like my other 2 characters.)

When I try to log into Lusavari, it goes to the loading screen and the music never changes from the Crystal Prelude, and after about 45 seconds the music stops and an "error 30002, an error has occurred on the game server" pops up. If I try my other character, she works like she should and I can log in.

I reactivated Lusavari at the beginning of May and have not been able to log into him at all.