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  1. #1
    Player
    Shadowedge's Avatar
    Join Date
    Mar 2011
    Location
    Limsa
    Posts
    152
    Character
    Shadow Edge
    World
    Hyperion
    Main Class
    Conjurer Lv 50
    Bump!! Would like to see these guys get their issue resolved -- especially now that discontinued content has been announced. Tick-tock!
    (0)
    www.goodlookingliars.com

  2. #2
    Player
    Rikester's Avatar
    Join Date
    Mar 2011
    Posts
    88
    Character
    Rike Ster
    World
    Coeurl
    Main Class
    Miner Lv 60
    Morning bump, with my morning cup!
    (0)

  3. #3
    Player
    DoomCky's Avatar
    Join Date
    Apr 2011
    Posts
    465
    Character
    Doom Cky
    World
    Hyperion
    Main Class
    Pugilist Lv 80
    >.> so many ppl helping bump! good to see!
    (0)

  4. #4
    Player
    Lusavari's Avatar
    Join Date
    Mar 2011
    Location
    Ul'Dah
    Posts
    673
    Character
    Vesperlyn Hayle
    World
    Gilgamesh
    Main Class
    Dragoon Lv 90
    The more traction we get, the faster we get server resets, or other investigative actions.
    (0)

  5. #5
    Player
    DoomCky's Avatar
    Join Date
    Apr 2011
    Posts
    465
    Character
    Doom Cky
    World
    Hyperion
    Main Class
    Pugilist Lv 80
    ; ; we hope! /bumps!
    (0)

  6. #6
    Player
    Rikester's Avatar
    Join Date
    Mar 2011
    Posts
    88
    Character
    Rike Ster
    World
    Coeurl
    Main Class
    Miner Lv 60
    Do moderators or customer support not monitor the forums anymore? Oh and bump!
    (0)

  7. #7
    Player
    Onisake's Avatar
    Join Date
    Mar 2011
    Posts
    372
    Character
    Naomi Onisake
    World
    Sargatanas
    Main Class
    Marauder Lv 50
    Quote Originally Posted by Rikester View Post
    Do moderators or customer support not monitor the forums anymore? Oh and bump!
    I'm sure they are. It's more likely they don't know what the problem is. And don't want to say that.

    It's also possible they are looking into it, and are waiting to be able to tell you what they found out.

    to really be able to effectively trouble shoot you need to be able to mimic the problem. and they may not be able to. therefore its assumed the problem is somewhere else. (user end)

    I'm tempted to try logging in and troubleshooting for one of you, but i'm not really comfortable asking for your information.
    (0)

  8. #8
    Player
    Lusavari's Avatar
    Join Date
    Mar 2011
    Location
    Ul'Dah
    Posts
    673
    Character
    Vesperlyn Hayle
    World
    Gilgamesh
    Main Class
    Dragoon Lv 90
    I've gotten some lame responses from the mods, and then the one sincere response about an attempted server reset (which amusingly came when I was musing about calling tech support and requesting to speak to another supervisor)

    Just hang in there, make noise, and we'll get something. Maybe in about a week, we should coordinate calls to the tech support center about the issue? Really, for the biggest effect, we'd need to set hours to call, and request to speak to the same employee after whoever makes the first call. Or all request to speak to a supervisor upon calling.
    (0)

  9. #9
    Player
    Lusavari's Avatar
    Join Date
    Mar 2011
    Location
    Ul'Dah
    Posts
    673
    Character
    Vesperlyn Hayle
    World
    Gilgamesh
    Main Class
    Dragoon Lv 90
    Standard Bump.
    (0)

  10. #10
    Player
    DoomCky's Avatar
    Join Date
    Apr 2011
    Posts
    465
    Character
    Doom Cky
    World
    Hyperion
    Main Class
    Pugilist Lv 80
    Another standard bump!
    (0)

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