The payment processing company experienced technical difficulties with its system at the time below.
As a result, an error may have occurred when the operations below were performed, but the issue has been resolved, and the system can now be used normally.

[Date & Time]
Dec. 30, 2022 8:00 a.m. to Dec. 31, 2022 7:00 p.m. (PST)
Dec. 30, 2022 16:00 to Jan. 1, 2023 3:00 (GMT)
Dec. 31 2022 03:00 to Jan. 1, 2023 14:00 (AEDT)

[Details]
An error may have occurred when using a credit card or ELV and performing the following operations:
- Registering or changing method of payment
- Purchasing a security token
- Paying for a subscription
- Paying for retainer service
- Paying for FINAL FANTASY Companion Premium Service
- Upgrading to the Digital CE version
- Applying for a Home World Transfer
- Applying for a Character Name Change
- Paying at the Online Store

[Details]
An error may have occurred when using a credit card, ELV, PayPal, or Boletobancario and performing the following operations:
- Charging Square Enix Crysta

[Affected Services]
- Online Store
- Mog Station