During the times listed below, the Primal data center Worlds were experiencing an issue that disconnected players from the server and prevented log in.

We are pleased to announce the issue has been resolved.

We apologize for any inconvenience caused, and thank you for your understanding.

[Date & Time]
Jan. 10, 2023 7:45 p.m. to 8:28 p.m. (PST)
Jan. 11, 2023 3:45 to 4:28 (GMT)
Jan. 11, 2023 14:45 to 15:28 (AEDT)

[Details]
・Some players were disconnected from the server and unable to log in

[Cause]
Server equipment issue

[Affected Worlds]
All Primal data center Worlds:
・Behemoth
・Excalibur
・Exodus
・Famfrit
・Hyperion
・Lamia
・Leviathan
・Ultros