Sprout Until Endwalker Now Nothing

[hagare]

I've been on FFXIV for about an year now. Was an sprout the entire time regardless of hours. Finally beaten Endwalker about a month ago and the icon is gone. /nastatus commands won't work for some reason. I gained my Trader Mentor icon yesterday and thought the issue was fixed but logged in today and no icon again. I play the game through the FFXIV launcher in case not playing it through Steam is the issue.

You do not meet the requirements to change status.
You do not meet the requirements to change status.
You do not meet the requirements to change status.
Total Play Time: 61 days, 11 hours, 7 minutes

once you lose it, you can't get it back.

the funny thing is, you should've lost it a lot sooner than when you said you did