I eventually got into the game, by killing the program and restarting until it opened normally... when it happens, i cannot enter into the settings since the menu is unreachable with the mouse and hotkeys and keyboard arrows wont work there... this problem does happen frequently here, but usually if i kill the game and restart it works as intended, i got flustered this time since it took around an hour to manage to get into the game, was thinking it wouldn't work again... also it happens only on FFXIV

Thanks for the atention