Greetings Adventurer!

We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:

- Does this issue occur with all of your Steam games or just this one?
- Although the screen is currently locked like this, are you still able to guide to logging into the game?

Please note that if you can still log into the game, you would just need to press CTL+K in order to open the system settings and change these details. If you are still unable to change these settings, please feel free to respond to this thread with the requested information for further troubleshooting.

Thank you for visiting the FINAL FANTASY XIV Technical Support Forums!