client crashes and random dc

[Taggerung5]

Topic.
More detailed, the client crashes randomly, if I'm interacting with the environment or standing afk for a few minutes. Multiple times daily, never less than 3 times in a 5 hour period. I am 100% certain this is not my network status related. Have tried on many different networks at friend's houses, they've come here, still experience the same problem.
Usually get a "there is a problem with the game server" and get booted to char select screen, and it takes 5 min to log back in. Less often I crashes straight to windows desktop and says cannot find direct x device, or simply the client has crashed please restart FFXIV.

[Verytus]

Hello Taggerung5, and thank you for your report. The problem you are experiencing sounds serious, but is not a bug strictly speaking. I am forwarding this thread to the tech support section where it can be properly addressed. Thank you again for bringing this to our attention.

[Taggerung5]

Thanks Verytus!

[Taggerung5]

Crashes still happening, and occurs just as often. Usually if I dc once, it'll happen again less than 5min after I log back in, and it goes on for a half hour.

[Eekiki]

My advice is to uninstall the game, delete the "Documents\My Games\FINAL FANTASY XIV" directory, defrag your hard drive, reboot, and reinstall.

There's a lot of other things you could try, but pretty much any time the game started harfing like that, the only solution for me has been a reinstall. Yeah, it takes a long time, but it works.