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  1. #1
    Player
    Oki_'s Avatar
    Join Date
    Jan 2019
    Location
    uldah
    Posts
    3
    Character
    Oki Pomoki
    World
    Mateus
    Main Class
    Fisher Lv 90

    Mogstation 401 error

    Hello does anyone have a good fix for this? It's been occurring since yesterday morning and happens even if I use a different device, browser, clear cache, turn off adblock, different card, etc. I tried to purchase crysta but it's the same error popping up so I couldn't try to buy thru crysta. I made a support ticket already but realized the support is only open Mon-Fri


    edit: I fixed this!! You have to use paypal to buy crysta then purchase whatever u wish with crysta instead.. for some reason xd
    (0)
    Last edited by Oki_; 01-01-2023 at 10:04 AM.

  2. #2
    Moderator Mieleoneis's Avatar
    Join Date
    Jul 2022
    Posts
    156
    Greetings adventurer,

    I'm glad to hear that you were able to resolve this issue. Should you have any further concerns regarding account or payment issues in the future, I would recommend contacting the SQUARE ENIX Support Center (https://support.na.square-enix.com/). The SQUARE ENIX Customer Support team is best suited for handling issues such as these and will be able to take a deeper look into the account. However, as you have found a fix for this error, I will go ahead and move this thread to the 'Closed Concerns' subforums.

    Thank you for visiting the FINAL FANTASY XIV Technical Support Forums. See you online!
    (0)

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