Account Compromised

[rainichan]

Good lord, y'all don't need to be so nasty about it.

Anyway, what Jeeqbit said, but for the future, always check urls coming to you - the scammy ones will end with something not .com, or look like they do but instead of ".com/ffxiv/threads" for the forums, it'll be like ".com.xyz.co/ffxiv". If you know you have an account on the forums and are already logged in but it's showing you aren't, never put in your info.

If you don't already have 2fa, you can get the free security token on the Google Play store or the Apple store. Just make sure to write down your emergency token removal code for if you have to swap phones or whatnot (info on those is here, you can also use Google authenticator and some others listed on their FAQ page for them!) While a 2fa wouldn't have helped in this case sadly, it does stop other attempts to get into your account by bad actors.

[Zomkei]

Assuming you're a new player, if you haven't lost much (just a few million gil) I wouldn't do the data recovery. As said it can take months, and since you can't do anything else you'll lose it all, you'd technically be losing out.

Sorry some people are nasty about it, but good luck getting your account back. I also strongly encourage the security token too!

[Ember_Roux]

Hey everyone!

I managed to get my account back! Also I put a security token as well.

Thank you all for the suggestions posted here and sorry for the trouble this caused.

[Renalt]

Hey everyone!

I managed to get my account back! Also I put a security token as well.

Thank you all for the suggestions posted here and sorry for the trouble this caused.

Oh wow. I'm glad that not only did you get your account back but it was so swiftly!

I think everyone falls for a scam at least ONCE in their life. I for one back in my Diablo 2 days got duped out of some gear when I was told they could duplicate items if you drop it on the ground and then Alt F4.

A fair trade if you ask me. They got my items and I learned how to quickly close a program immediately.

[PaalHenrik]

I for one back in my Diablo 2 days got duped out of some gear when I was told they could duplicate items if you drop it on the ground and then Alt F4.

A fair trade if you ask me. They got my items and I learned how to quickly close a program immediately.

oh D2 days. I lost a craptastic torch to a sneaky sorceress.

[MilkieTea]

Oh wow. I'm glad that not only did you get your account back but it was so swiftly!

I think everyone falls for a scam at least ONCE in their life. I for one back in my Diablo 2 days got duped out of some gear when I was told they could duplicate items if you drop it on the ground and then Alt F4.

A fair trade if you ask me. They got my items and I learned how to quickly close a program immediately.

I was 12 and instead of falling for a scam I tried to scam someone out of their account on gaiaonline. Got my account banned and the entire public library system of Jersey City banned. I thought I was slick and instead I was a dumb biiiiii-

[Renalt]

I was 12 and instead of falling for a scam I tried to scam someone out of their account on gaiaonline. Got my account banned and the entire public library system of Jersey City banned. I thought I was slick and instead I was a dumb biiiiii-

Damn you were a hardcore little girl.

[MilkieTea]

Damn you were a hardcore little girl.

It was just... tempting...

[Ranaku]

Hello, my account got scammed by a Gil raffle, how can I recover my account?

Contact the support, they can also perform a rollback of your account so you can get your lost stuff back though as far as i remember that is a one time only service.

[SigmaOZ]

Actually, Square Enix could easily solve the phishing issue implementing Passkey support.


The newest thing in security it's supposed to be much more secure since it uses fingerprints instead of name and password.