Greetings llaletin,

I'm sorry to hear that you've been experiencing issues with the launcher. I would like to apologize for the inconvenience. It seems that the game launcher is having trouble loading up properly. I would recommend uninstalling Internet Explorer 11 and replacing it with Microsoft Edge and keeping Edge fully updated then try to proceed with the following settings once more:

1. Open the Control Panel, and go to ‘Network and Internet’. Once there select ‘Internet Options’
- Under the "General" tab, please delete ALL browser history.
- Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
- Under the "Privacy" tab, click “Advanced” and select ‘Accept’ under both First Party and Third Party Cookies.
- Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
- Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
- Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
- Right-Click on the FFXIV launcher icon and select "Properties"
- Hit "Apply", then "OK" to save the changes.
- Please RESTART your PC after. Once restarted, try running the game as an administrator.

Then try to run the launcher once more after all the settings have been set. I do hope this helps and thanks for posting in the FINAL FANTASY XIV Technical Support Forums.