FFXIV Launcher Script Error

[llaletin]

Hello and thank-you in advance for your help,
I run FF14 on Windows 7 and not through Steam.

Yesterday and today I kept encountering login and server issues so foolishly decided to uninstall IE11. I then encountered Launcher Script Errors so installed Edge, uninstalled Edge and re-installed IE11 again, but still keep getting the script errors.

I get approx 18 errors when trying to open up Launcher:
An error has occurred in the script on this page.
Line: 1
Char: 2610/1464/4393/4300/1004/7119/917/15530/17972/16862/2474/731/1376/14317/2751/1974/2759/1973
Error: Expected identifier, string or number
Code: 0
URL: https://launcher.finalfantasyxiv.com...cbbf.bundle.js

To try and rectify this I followed the steps given by support in a previous thread (https://forum.square-enix.com/ffxiv/...or#post6080166), but none of these helped resolve the situation. As mentioned I have reinstalled IE11 today. After following the above steps I also uninstalled and reinstalled FF14 but once again when I open the launcher it still brings up these errors.

Any advice you can provide on this issue would be truly appreciated.

[Eenkalzet]

Greetings llaletin,

I'm sorry to hear that you've been experiencing issues with the launcher. I would like to apologize for the inconvenience. It seems that the game launcher is having trouble loading up properly. I would recommend uninstalling Internet Explorer 11 and replacing it with Microsoft Edge and keeping Edge fully updated then try to proceed with the following settings once more:

1. Open the Control Panel, and go to ‘Network and Internet’. Once there select ‘Internet Options’
- Under the "General" tab, please delete ALL browser history.
- Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
- Under the "Privacy" tab, click “Advanced” and select ‘Accept’ under both First Party and Third Party Cookies.
- Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
- Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
- Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
- Right-Click on the FFXIV launcher icon and select "Properties"
- Hit "Apply", then "OK" to save the changes.
- Please RESTART your PC after. Once restarted, try running the game as an administrator.

Then try to run the launcher once more after all the settings have been set. I do hope this helps and thanks for posting in the FINAL FANTASY XIV Technical Support Forums.

[llaletin]

Thank-you for your reply - unfortunately the suggested fix didn't work, but I was able to force Windows 10 onto my aged machine and that may have resolved it all for now; the Launcher has worked fine and I will renew my subscription after Christmas to check that I can log in okay.