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  1. 12-13-2022 01:53 PM #1
    Tourlistcy
    Player
    Tourlistcy's Avatar
    Join Date
    Dec 2022
    Posts
    1
    Character
    Magic Shota
    World
    Ultros
    Main Class
    Black Mage Lv 70

    I cannot pay for my subscription

    I recently moved to South Korea and after that error 601/401 keep appears when I try to process my transaction, what should I do?

    nvm problem is solved by buying game time card instead of buying subscription directly.
    (0)
    Last edited by Tourlistcy; 12-13-2022 at 02:06 PM. Reason: the problem is solved
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  2. 12-15-2022 03:47 AM #2
    Eenkalzet
    Moderator Eenkalzet's Avatar
    Join Date
    Jul 2022
    Posts
    298
    Greetings fellow Eorzean!

    I'm happy to hear that that you were able to find a resolution to the issue. Should the issue still persist, I would advise to contact the North American Support Center as the issue you are describing is something we are not able to assist with in the Technical Support Forums as it appears to be an account related issue.

    This thread will now be moved to the 'Closed Concerns' sub forum as a result.
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