Average wait time: Less than 5m.

[Canadane]

During the server problems at the launch of Endwalker, let's pretend I made a post complaining about how hard it is to log in, and how it should not be that hard to log in. If someone replied with "Well, SE doesn't have the hardware to make it easier to log in.", then they are explaining why it is hard to log in. They are also implicitly telling me that it doesn't need fixing because that's just the way things are.

If I'm saying "system X is broken", and you're saying "system X works like this", then you're working in defense of system X. If, however, you say "yeah, system X is broken. This is how it works right now, and I wish it'd change." then you're advocating for change of system X.

I hate how broken our brains are politically. We keep getting people who tell us that they're "just stating facts" when they have an obvious reason behind why they say what they say.

No I think you're simply taking in more than is presented.
Even in your hypothetical situation, SE announced they were looking to purchase more equipment and at the time they literally couldn't even at above market rates. Someone saying that it's a hardware issue isn't the same as saying it's okay for it to be like this.
People do not have to state "I agree with your complaints" somewhere in their response, and thinking that because they didn't they must imply the opposite is some mental gymnastics at work.
You should take some time to reflect on how you receive feedback.

[Claustrum]

No I think you're simply taking in more than is presented.
Even in your hypothetical situation, SE announced they were looking to purchase more equipment and at the time they literally couldn't even at above market rates. Someone saying that it's a hardware issue isn't the same as saying it's okay for it to be like this.
People do not have to state "I agree with your complaints" somewhere in their response, and thinking that because they didn't they must imply the opposite is some mental gymnastics at work.
You should take some time to reflect on how you receive feedback.

k, I will.

But just out of curiosity, how do you feel about this topic? Do you feel the duty finder's estimated wait time should be reworked to more accurately reflect how long a person could expect to wait to find a group? Or maybe you feel like I'm making a mountain out of a molehill?

[Canadane]

k, I will.

But just out of curiosity, how do you feel about this topic? Do you feel the duty finder's estimated wait time should be reworked to more accurately reflect how long a person could expect to wait to find a group? Or maybe you feel like I'm making a mountain out of a molehill?

I feel that if less than the needed people are in queue, it should mention this. "Waiting for more players" or something to that effect.
Seeing yourself rise the average wait time is not useful information, even if you can garner the reason using deductive logic.

[Claustrum]

I feel that if less than the needed people are in queue, it should mention this. "Waiting for more players" or something to that effect.
Seeing yourself rise the average wait time is not useful information, even if you can garner the reason using deductive logic.

Sorry, I need to make sure I don't misrepresent you here. Are you saying that you think the duty finder wait queue is mostly fine as it is, but it would be helpful if it told you when it's waiting for more players?

[Canadane]

Sorry, I need to make sure I don't misrepresent you here. Are you saying that you think the duty finder wait queue is mostly fine as it is, but it would be helpful if it told you when it's waiting for more players?

You would be correct.
What I mentioned would alleviate your initial issues as well. Perhaps not alleviate the lack of players in a specific duty, but that's somewhat outside SE's control.

[Claustrum]

You would be correct.
What I mentioned would alleviate your initial issues as well. Perhaps not alleviate the lack of players in a specific duty, but that's somewhat outside SE's control.

Okay... do you think I don't understand that the game doesn't have enough players registering for a duty when I get stuck in DF hell? No, I'm in the queue because it's waiting for enough players to register. If it wasn't waiting for players, it would just pop up and I could enter the match, no waiting required. I don't need the game to tell me "yo dude, not enough people are signing up for this, so we gotta wait a bit." to understand why I can't get into a match.

The thing I'm complaining about is that the duty finder gives an estimated wait time, and the estimated wait time is completely inaccurate. My problem is that the game ALWAYS says the average wait time is less than 5m, yet I haven't been able to do a ranked match in the past 2 weeks despite being registered for at least an hour every night.