Quote Originally Posted by Claustrum View Post
During the server problems at the launch of Endwalker, let's pretend I made a post complaining about how hard it is to log in, and how it should not be that hard to log in. If someone replied with "Well, SE doesn't have the hardware to make it easier to log in.", then they are explaining why it is hard to log in. They are also implicitly telling me that it doesn't need fixing because that's just the way things are.

If I'm saying "system X is broken", and you're saying "system X works like this", then you're working in defense of system X. If, however, you say "yeah, system X is broken. This is how it works right now, and I wish it'd change." then you're advocating for change of system X.

I hate how broken our brains are politically. We keep getting people who tell us that they're "just stating facts" when they have an obvious reason behind why they say what they say.
No I think you're simply taking in more than is presented.
Even in your hypothetical situation, SE announced they were looking to purchase more equipment and at the time they literally couldn't even at above market rates. Someone saying that it's a hardware issue isn't the same as saying it's okay for it to be like this.
People do not have to state "I agree with your complaints" somewhere in their response, and thinking that because they didn't they must imply the opposite is some mental gymnastics at work.
You should take some time to reflect on how you receive feedback.