[Primal] Data Center Technical Difficulties (Dec. 7, 8)

[NOC_NA]

We are currently experiencing technical difficulties with the Primal data center.

The issue is being investigated and addressed, and additional information will follow as the situation develops.

We apologize for any inconvenience this may be causing.

[Date & Time]
From Dec. 7, 2022 1:38 p.m. (PST)
From Dec. 7, 2022 21:38 (GMT)
From Dec. 8, 2022 8:38 (AEDT)

[Issue Details]
・Party Finder/Chat
・Cross World Party/Chat
・Party Finder Alliance/Chat
・Cross-world Linkshell / Chat
・Custom Match for PvP / Disband / Party Members Online Status / Chat
・Cross-world Friend Request / Online Status / Chat
・Viewing Adventurer Plates

[Cause]
Under investigation

[Affected Worlds]
All Primal data center Worlds:
・Behemoth
・Excalibur
・Exodus
・Famfrit
・Hyperion
・Lamia
・Leviathan
・Ultros

[NOC_NA]

During the following times, the Primal data center Worlds were experiencing issues with cross-world functions. Please find a complete list of these technical difficulties under [Details] below.

Currently the issue has been resolved and Party Finder can be used normally. However, Party Finder recruitments registered before the issue have been cancelled, and cross-world parties/party finder alliances that were formed during the issue were disbanded.

*Cross-world parties/party finder alliances that were in a duty during the issue will be disbanded upon returning from the duty.

We apologize for any inconvenience this may have caused and thank you for your understanding.

[Date & Time]
Dec. 7, 2022 1:38 p.m. to 3:15 p.m. (PST)
Dec. 7, 2022 21:38 to 23:15 (GMT)
Dec. 8, 2022 8:38 to 10:15 (AEDT)

[Details]
Unable to use the following functions:
・Party Finder / Chat
・Cross-world Party / Chat
・Party Finder Alliance / Chat
・Cross-world Linkshell / Chat
・Custom Match for PvP / Disband / Party Members Online Status / Chat
・Cross-world Friend Request / Online Status / Chat
・View Adventurer Plate

[Cause]
Server equipment issue

[Affected Primal Data Center Worlds]
・Behemoth
・Excalibur
・Exodus
・Famfrit
・Hyperion
・Lamia
・Leviathan
・Ultros