Not being facetious, Im genuinely curious to hear why people still play FFXIV despite the myriad of problems.
For me its:
1. Mostly because I have grown sentimentally attached to my WoL characters, so I enjoy playing them and coming up with all sorts of stories to fit with a personal headcanon aka. I like this game's world and lore a lot.
2. Im a filthy controller user, always have been, always will be, and not a lot of MMOs out there have a comfortable and intuitive setup for playing with one. So coming into FFXIV and being able to play with my PS4/PS5 controller on PC is a huge boon for why I enjoy physically playing this game, when it comes to combat, navigating menus and traveling around
3. Doing group content is extremely easy imo. As someone whom doesnt generally play online multiplayer games, FFXIV made me like the concept and its overall a comfortable experience where the game's difficulty is very casual friendly and doesnt require a ton of effort to clear.
4. The music