Frequent 90006 errors

[Hikari_Yukihara]

Since yesterday, I've been disconnecting frequently from the game with a 90006 error. I've tried restarting my router and modem, as well as opening up my ports, but nothing seems to have helped. I just so happened to be running a traceroute as it was happening, and these are the results.

Tracing route to 204.2.229.116 over a maximum of 30 hops

1 3 ms 4 ms 3 ms 192.168.4.1
2 27 ms 23 ms 28 ms cm-72-240-163-3.buckeyecom.net [72.240.163.3]
3 26 ms 38 ms 28 ms cm-24-53-168-65.buckeyecom.net [24.53.168.65]
4 * * * Request timed out.
5 33 ms 25 ms 22 ms cm-24-53-169-55.maxxsouthbb.net [24.53.169.55]
6 62 ms 63 ms 50 ms te0-15-0-1-5.ccr41.ord03.atlas.cogentco.com [38.104.148.33]
7 38 ms 44 ms 39 ms ae-11.a06.chcgil09.us.bb.gin.ntt.net [129.250.9.121]
8 42 ms 41 ms 40 ms ae-10.r23.chcgil09.us.bb.gin.ntt.net [129.250.3.37]
9 * * * Request timed out.
10 * 104 ms * ae-4.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.57]
11 111 ms * 103 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [192.80.16.2]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * 82 ms 204.2.229.116

Trace complete.

This has become a massive issue with raids. Please help.

Edit: Wanted to mention I'm on the Steam version of the game.

[Mieleoneis]

Greetings Hikari_Yukihara,

If you have yet to try this, I would recommend adjusting your Internet Options settings (in the Control Panel), and setting them accordingly:

- Under the "General" tab, please delete ALL browser history.
- Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
- Under the "Privacy" tab, click “Advanced” and select ‘Accept’ under both First Party and Third Party Cookies.
- Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
- Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
- Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
- Right-Click on the FFXIV launcher icon and select "Properties"
- Hit "Apply", then "OK" to save the changes.
- Please RESTART your PC now. Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"

Additionally, please make sure your Fire Wall and/or antivirus program is not interfering with the game. You may temporarily turn them off to see if this helps with the issue and turn them back on later.

I hope this helps! Thank you for visiting the FINAL FANTASY XIV Technical Support Forums.