Unstable gameplay disconnections and 2022 code error on log in.

[Mebrilia]

Is since a couple of day that i experience slow down in dungeons or in overall gameplay as well i have random disconnections the moment i interact with npcs. (I were doing the Hildibrand questline).

At first i was thinking that the problem was mine however after checking my network restart the router or reboot the pc the problem persisted.

Then i was unable to log in as i were trying to connect to my data center (Crystal) i were getting the error number 2022.

I attempted to switch data center to then re select the data center and that seemed to temporarely solve the issue.

Today is doing that again and i seek assistance to solve the issue.

Thank you in advance for any help.

[Mizaru]

I am having this same issue on Primal. I will randomly disconnect from the server with a 90002 error, and when trying to connect to the datacenter, I run into a 2002 error. Please help.

[Eenkalzet]

Greetings Adventurer!

We're sorry to hear that you've been experiencing connectivity issues. Are these still occurring at this time? If they are, please try the following troubleshooting to see if this helps with the connection issues you are experiencing.

Open the control panel of the PC and go to ‘Network and Internet’. Once there select ‘Internet Options’.

- Under the "General" tab, please delete ALL browser history.
- Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
- Under the "Privacy" tab, click “Advanced” and select ‘Accept’ under both First Party and Third Party Cookies.
- Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
- Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
- Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
- Right-Click on the FFXIV launcher icon and select "Properties"
- Hit "Apply", then "OK" to save the changes.
- Please RESTART your PC now. Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"
*Make sure your fire wall or antivirus program is not interfering with the game

Next, check to see if the following port ranges are opened on your router. You can contact your ISP and request they open them for you
▼TCP
54992 through 54994,
55006 through 55007,
55021 through 55040

Try disabling background applications and do a clean boot by opening the task manager and selecting the “Start up” tab. Disable everything and then restart the PC.

Lastly, we suggest to power cycle the system and the router by shutting down the Router and leaving the power supply unplugged for 5-10 minutes. 

If you do not see an improvement, please feel free to respond to this thread for further troubleshooting.

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