FFXIV survey questionaries

[Carin-Eri]

I've seen a lot of games that send surveys to the players regularly or at least annually to know what they would like to see in the game, it would be interesting if they did one in ffxiv

I recall the MMO I used to play (and played for over a decade) doing this a few times. The problem was, they were, basically, useless.

The MMO in question ran a poll in 2017 asking if players wanted A, B, C or D. B won with a 2% majority. Mostly because 'B' was something players had been asking for for about six years at that point.
Nothing came of it - at least not beyond angry feedback on that game's forums for a little while.

They ran pretty much the same poll again late 2020. Results were much the same, with B winning again, with a 4% majority.
Nothing came of it.

However, a bit more fuss was made on the forum, and the matter was raised during one of the Livestreams that the CM of that game broadcast. The CM (who was about as much use as an ejector seat in a helicopter) outright said that, regardless of the result, the game's metrics were showing them that player's spending trends indicated that 'B' - despite winning the same poll twice - wouldn't sell well. He also made it clear that the game's community's feedback was more a curiosity than anything else and explained (what we already knew) that since the community represents such a small percentile of the playerbase, the feedback wasn't really worth much.
Which did beg the question - 'why bother'. The only reasonable answer was that the CM of that game was an utter moron.

They did put 'B' in the game a year later - but it had little to nothing to do with community feedback and it, ironically, came after A, C and D.