Greetings Erwith,

I'm sorry to hear that you are having trouble using a controller for FINAL FANTASY XIV. If you believe that this is not a USB port issue, nor the controller itself, it may be a compatibility issue. Does the specific controller that you are using have any driver updates available for it? Additionally, if you are playing FINAL FANTASY XIV through Steam, you can try reconfiguring some of the Steam controller settings by going to Steam>Settings>Controller>General Controller Settings.

We hope to be of assistance with this! Thank you for posting in the FINAL FANTASY XIV Technical Support Forums.