is my account safe?

[captnsimba]

Hello fellows! I've been a dumdum, and I've fallen for a fake link to the FFXIV forums that speaks of quitting FF and so they do a giveaway. Attempted to login on their website, but it brought me to the actual forums when the login process was completed.

I'm on Louisoix, and I've recieved the link through MP from a character named H******e H***s from Phoenix at 22:43 ET, 3:01 Server Time.

I've just logged out and am in the process of changeing my SE account password for safety, but I'm still concerned it's somehow going to be used for phishing ^^"

[Intramundane]

I would immediately change the password, without it, they can't do anything.

[Mieleoneis]

Greetings captnsimba,

I'm sorry to hear about this. Changing your password and any other personal information that you are able to change is a good first step to prevent any unwanted logins from occurring. However, I would like to note that we are only able to assist with technical concerns in the FINAL FANTASY XIV Technical Support Forums. As this appears to be more of an account concern, I would recommend reaching out to the North American SQUARE ENIX Support Center if you have any other questions or need further assistance with the account. Here's the link to reach them: https://support.na.square-enix.com/

Additionally, I'll be going ahead and moving this thread to the 'Separate Support Required' subforums.

I hope this helps! Thank you for visiting the FINAL FANTASY XIV Technical Support Forums.