Greetings Adventurer!

We would be happy to assist with your concern. Please try the following troubleshooting to see if this helps with the issues you are experiencing.

- Please try to delete the FFXIV documents folder on your computer.
- Once you have done so, please reload the game and try again.

If you do not see an improvement, please feel free to respond to this thread for further troubleshooting.

Thank you for visiting the FINAL FANTASY XIV Technical Support Forums!