It isn't a case of not reading tool tips.
Some tool tips can be tough to understand, especially when you pick up a job that starts at a high level. Samurai, for instance, requires a lot of connecting the dots to work out what the words mean. I don't normally play DPS and even reading the tool tips made it seem confusing as hell.
There is an ability for AST. Forgot the name. The tool tip says that it activates when you have drawn 3 cards. Great!
Not so much, because the tool tip misses a key piece of information. This is the fact that the ability won't activate if you draw those cards out of combat.
So, there i am standing like a moron outside my home trying to work out what I needed to do to activate the ability. It just wasnt working no matter what I did, so I thought I misread it.
Once I got into a dungeon, I realised that it only activates on combat. Tool tip said nothing about that.
A lot of abilities are about learning how and when to use them. You can wail on a target dummy as much as you like, but you won't learn how to use those abilities in a real environment. The movement, etc.
Try learning how to pick up adds on a target dummy. Even that role trainer thing (that you unlock at level 15) won't teach you what you need to know for a real environment.
Duty support? The only ones I have done wouldn't allow you to learn as a healer or tank. One I did saw my duty support wipe multiple times. In the early dungeon with the fire dude at the end when he becomes untargetable until you kill the adds, the duty support tank just stood in the aoe (as did the dps) requiring me to heal through that and kill the adds.
You aren't going to go into any dungeon knowing your role perfectly. Ever. I have healed at a high level in every mmo I have ever played (bar ff14 as I am not at end game yet) and I will still require live practice when I pick up a new game, or I'll be terrible at it.
I mean, even jumping from whm to ast will have you heal on a slightly different way. The latter requires much more emphasis on your mana generating skills, which can be tricky to pick up and no tool tips are going to help there. Same with wrapping your head around the dishing out of the cards.
SGE can also be tricky to understand initially as the activation of your most powerful skills (ones that you should be using afaik, I am still new) require the activation of another skill beforehand for some reason. While reading the tool tips can help, you still got to get into the flow of things in a real environment.
But sure. Read the tooltips. That will teach you to play your class flawlessly.



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