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  1. 10-21-2022 07:43 AM #1
    Forvenian
    Player
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    Join Date
    Jun 2020
    Posts
    3
    Character
    Leah Niveus
    World
    Louisoix
    Main Class
    Monk Lv 90

    Unable to login only to EU datacenters.

    I have encountered a wierd issue where I can get past the launcher and everything works just fine, but then as soon as I try to connect and get into character select screen I get "The lobby server connection has encountered an error." message with 2002 error code

    I can connect and play on any other datacenter without any issue. This has happened the first time and just hours before that, I have been playing the game without issues.

    I have tried everything I could think of so far: restarting both PC and my router, reinstalling the game files, even trying a different ISP by using mobile internet connection.

    Is anyone else having a simmilar issue?
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  2. 10-21-2022 05:15 PM #2
    Forvenian
    Player
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    Join Date
    Jun 2020
    Posts
    3
    Character
    Leah Niveus
    World
    Louisoix
    Main Class
    Monk Lv 90
    Seems like completely wiping my router settings worked in the end.
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  3. 10-27-2022 03:01 AM #3
    Mieleoneis
    Moderator Mieleoneis's Avatar
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    Jul 2022
    Posts
    156
    Greetings adventurer,

    Thank you for providing us with an update. I'm happy to hear that resetting the router was able to fix this issue. As the issue has been resolved, I'll go ahead and move this thread to the 'Closed Concerns' subforums.

    Thank you again for posting in the FINAL FANTASY XIV Technical Support Forums. See you online!
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