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  1. #61
    Player
    VelKallor's Avatar
    Join Date
    Jan 2021
    Location
    Limsa Lominsa
    Posts
    2,590
    Character
    Vel Kallor
    World
    Kujata
    Main Class
    Red Mage Lv 100
    It makes sense that the most valuable items are no longer giftable if people are literally having their credit cards stolen and used to buy them for x amount of people. There's a bigger picture here that kind of needs to be looked at. If there's a better solution then fair enough but this was probably the quickest way to find a fix while they work on a longterm solution. Sorry some people who wanted to steal people's information ruined it for everyone for now.
    Liana

    Call the Vatican and tell them the world is ending. We agree for once.

    I know, shocking, aint it
    (1)

  2. 10-26-2022 12:58 PM

  3. #62
    Player
    Wingale's Avatar
    Join Date
    Oct 2018
    Posts
    83
    Character
    Bahamut Alexandria
    World
    Masamune
    Main Class
    Paladin Lv 100
    Quote Originally Posted by Stormcaster View Post
    If I only read that notice I'd be confused like you. But it actually turns out that they:
    - removed the gifting code system
    - implemented "Buy For Friend" feature only on multiple use items
    and thus
    - outright disabled gifting for unlockables like mounts, minions, emotes etc.

    Which is ... annoying. They should just let people buy stuff, dupe or not. Or even better if they show if the recipient already unlocked certain things.
    Thank you for your clarification, that's help a lot
    (0)

  4. #63
    Player
    Arzalis's Avatar
    Join Date
    Aug 2013
    Posts
    411
    Character
    Kemi Epoc
    World
    Balmung
    Main Class
    Machinist Lv 82
    Quote Originally Posted by LianaThorne View Post
    It makes sense that the most valuable items are no longer giftable if people are literally having their credit cards stolen and used to buy them for x amount of people. There's a bigger picture here that kind of needs to be looked at. If there's a better solution then fair enough but this was probably the quickest way to find a fix while they work on a longterm solution. Sorry some people who wanted to steal people's information ruined it for everyone for now.
    This wasn't the reason given by SE and it has no logic to it. If what you're saying is true, they would just turn off gifting period, not only on specific items.

    I mean, they're literally telling us the only reason we can't gift mounts, minions, and emotes with the new change is because they're single use. I dunno why people are trying to say it's about anything else when they were pretty clear on why both this and the friends list change was implemented.
    (1)

  5. #64
    Player JamieRose's Avatar
    Join Date
    Oct 2019
    Posts
    750
    Character
    Staribbon Xu
    World
    Maduin
    Main Class
    Scholar Lv 100
    Quote Originally Posted by Deveryn View Post
    Folks never cease to amaze me. So many are ate up with stupid and butthurt over this, thinking SE intentionally decided to punish their customers in such a way.
    Squeenix certainly didn't make it sound like they explored any other options. They just went with the easiest one and community backlash be damned.

    This is pretty much par for the course given other recent controversies that have occurred because of Squeenix being tone deaf to what their customers want.
    (5)

  6. #65
    Player
    Amarande's Avatar
    Join Date
    Nov 2014
    Posts
    244
    Character
    Miyako Aikawa
    World
    Goblin
    Main Class
    White Mage Lv 100
    Quote Originally Posted by Deveryn View Post
    Some light reading to give some more insight into this situation.
    More anxiously, it's almost certainly not SE's first really big chargeback event, either, which may have put them on especially high alert.

    Don't forget the big panic of 2017, where thanks to them taking so long (it would take this event to spur them to do so) to implement a shopping cart on Mog Station, they received an avalanche of chargebacks in early Stormblood during a MS sale. So one might wonder just how close SE may in fact really be to being cut off by their payment provider

    Their payment processor status may even now thus very well, unbeknownst to us customers, be serious enough to justify actively attempting to slow down the amount of purchase activity from any given customer, because if you recall the Stormblood incident, the reason there were so many chargebacks was actually because of several card issuing banks adopting heuristic fraud checking that, if the algorithm decided the pattern of charges was sufficiently "suspicious," would actually automatically charge back the transactions, often literally without the card holder's consent or even notification (resulting in further chaos as often the first notification of this having gone wrong would be affected players suddenly receiving emails notifying them they had been banned from FFXIV, with an arduous account recovery procedure ahead of them at best).

    Since there's a cart now, personal purchases are largely no longer subject to this worry, but imagine somebody buying several gifts in a short frame of time for different people, in different transactions: oops, here we go again!
    (7)

  7. #66
    Player Deveryn's Avatar
    Join Date
    Aug 2020
    Posts
    2,724
    Character
    Deveryn Ev'liarsh
    World
    Excalibur
    Main Class
    Summoner Lv 100
    Quote Originally Posted by JamieRose View Post
    Squeenix certainly didn't make it sound like they explored any other options. They just went with the easiest one and community backlash be damned.

    This is pretty much par for the course given other recent controversies that have occurred because of Squeenix being tone deaf to what their customers want.
    Okay, victim.
    (2)

  8. #67
    Player
    Gember's Avatar
    Join Date
    Dec 2019
    Location
    Limsa
    Posts
    213
    Character
    Snow Fox
    World
    Zurvan
    Main Class
    Fisher Lv 58
    In case it was not mentioned; The past 7 months the lodestone has been giving us updates about being aware of suspicious links, had taken action against RMT, and requested us to change our passwords in a very frequent manner. The reason why is simply because there is a surge of accounts getting hacked into and their credit card information is getting stolen because they chose to "save" their payment options. Because the owner of the cards are not buying these mogstation codes; they request money back, and the payment processors are noticing the huge surge of this. If Square Enix does not get that under control; they won't be able to do business.. at all. Thus they had to take this massive step with the Mogstation that of course made everyone upset.

    I know it sucks, but there was a legit reason for it. If anything; be mad at the hackers, RMT dealers, and people buying from them. They are the ones causing these problems in the first place.

    Oh and by the way; don't save your payment options people! Also maybe get a one time password as well!
    (1)
    Last edited by Gember; 10-26-2022 at 03:37 PM.

  9. #68
    Player
    Hasrat's Avatar
    Join Date
    May 2016
    Posts
    3,288
    Character
    Hashmael Lightswain
    World
    Zalera
    Main Class
    Black Mage Lv 90
    Quote Originally Posted by Deveryn View Post
    Some light reading to give some more insight into this situation.
    Started thinking along this line before I even managed to open the thread.

    This isn't the sort of decision a company makes on a whim. Something forced their hand. It could be temporary while they work on improving or redesigning systems. But it might also take a minute for them to develop any viable means of authentication that don't lead us back here.

    This has "orders came in from the higher ups" written all over it.
    (3)

  10. #69
    Player
    VelKallor's Avatar
    Join Date
    Jan 2021
    Location
    Limsa Lominsa
    Posts
    2,590
    Character
    Vel Kallor
    World
    Kujata
    Main Class
    Red Mage Lv 100
    They make you sign an NDA that would break your foot if you dropped it.
    I am SO stealing that line.
    (1)

  11. #70
    Player
    Anzaman's Avatar
    Join Date
    May 2015
    Location
    Ul'dah
    Posts
    930
    Character
    Azi Kerilade
    World
    Odin
    Main Class
    Sage Lv 100
    Friend was planning to get me Christmas present from MogStation, but now with the new limitations they can't do that anymore.
    (1)

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