Results 1 to 1 of 1

Hybrid View

  1. #1
    Player
    WillowE's Avatar
    Join Date
    Oct 2022
    Posts
    1
    Character
    Willow Eidinsyng
    World
    Exodus
    Main Class
    Gunbreaker Lv 90

    Missing items upon home world transfer

    Date & Time: 10/26/2022
    Frequency: once
    World name: Primal - Exodus
    Character name: Willow Eidinsyng
    Retainer name: none
    NPC name: none
    Monster name: none
    Class/Level: 90 sage
    Party or solo: solo
    In-game time: unknown
    Area and coordinates: Uldah
    Housing: none
    Steps:
    1. I purchased a home world transfer from EU lich to NA exodus in the mog station
    2. I relinquished land and all housing properties, and left my FC in order to complete the character transfer.
    3. I puchased the primuim companion app for an additional retainer and to gain the right chocobo saddle bag for more inventory space to store all of my housing items that had been removed from small house, appartment and FC room.
    4. I made sure I was no selling anything on the market board and was ready to make the transfer.
    5. I completed the transfer and moved my character (Pixie Riot on Lich EU to Willow Eidinsyn (after purchasing a name change) to Exodus NA.
    6. I did not realise until checking today when i wanted to put housing items back into my FC room/apartment that my right chocobo bag is completely empty and that I have lost alot of housing items after using a paid service, two paid services if you include the companion app upgrade.
    7. I contacted support in game for a GM but was informed they could not assist and to post here.

    Connection Specs
    - Type of internet connection/provider: BT internet, Wireless, 36.84 Mb/s
    - Modem maker/model number:

    ■ PC Specs

    To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

    -=-=-=-=- System Information -=-=-=-=-

    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


    Laptop Model Name:
    Laptop Model Number:

    Gamepad Manufacturer:
    Gamepad Model Name:
    Gamepad Part Number:

    Browser Information
    - Name and version of the browser currently in-use:
    - Internet Explorer Version:

    ------------------------------------------------------

    ■ PS4 Specs

    Model Number of the PlayStation®4 You Are Using
    - Model Number:

    Model Number of the PlayStation®Vita You Are Using
    - Model Number:

    Information About the Peripherals You Are Using
    -Type:
    -Maker:
    -Model Number:
    (0)
    Last edited by WillowE; 10-30-2022 at 11:28 AM.