Greetings Adventurer!

We would be happy to assist with your concern. However, there are a number of situations that can cause the error you are describing. Please try the following troubleshooting methods in order to resolve the issue:

- Update/reinstall your graphics card drivers (preferably a clean install)
- Update your Mac OSX software/firmware
- Disable all programs/overlays running in the background
- Make sure your anti-virus software has the appropriate exceptions for Final Fantasy XIV
- If you are using a freesync or G-sync monitor, please turn this feature off and make sure to set you frame limit to 30 or 60 FPS within the game. You may also want to limit the refresh rate on your monitor to 60 HZ should you have a high refresh monitor.
- Perform a clean boot.

Should the issue still persist after attempting all the listed troubleshooting, we advise that you uninstall/reinstall the game. If you do not see an improvement, please feel free to respond to this thread for further troubleshooting.

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