Quote Originally Posted by Someusername View Post
Just wanted to see if anybody else is having an issue with people who keep making troll characters to harass other players, on trial accounts, and suffer no consequence when, if any, action is taken by them from a GM?

Backstory (and why it's a big deal to us): For us it all started when one of our FC members said in Discord they were uncomfortable with jokes about autism, because they recently lost someone very close who was autistic. Some people thought this trampled on their freedom of speech (I'm not going to get into that here), but long story short, now we have someone who keeps making new characters with one of our FC members name and different variations of the word "Autist", that circumvent naming restrictions in their name. And standing them next to our FC members. (The character name alone is a violation of TOS) But, it really sucks for us, because what the troll is doing, specifically targeted against us, evokes so many emotions on so many levels. And it's not like we can just /blacklist them since it's their name that's the problem.

GMs removed the first two, but now it seems like our tickets don't have a resolution, and the troll is here to stay.

Has anybody dealt with anything like this before? If so, how did you resolve it? To me, it seems like this is an issue with no solution. Since people can keep making new trial accounts with no actual consequences, and getting a trial account banned seems so trivial to a person whose only intent with it is to harass others.

Really appreciate any feedback and thoughts here
As much as it sucks, Square's customer support is one of the worst I have ever seen in regards to harassement, dont count on them to do anything.