Created two reports to combat hacking / cheating, reports dont show up in supportdesk

[Iceoh]

Hi there!

I witnessed some rather egregious cheating in crystalline conflict about 3 weeks ago. I created a report for it and uploaded a video to youtube and attached it to the report.

Unfortunately, after submitting it, the report isnt showing up in my history. After about 5 days with no response, I submitted another just in case, and that one isnt showing up nor have I had a response in the 2 weeks following it.

If it was something less serious I'd let it go, but I'm worried that for some reason my support tickets arent going through. What should I do?

(I have done bug reports and various things before and they are showing up in my history. That is the main reason why I'm concerned)

[CaffeinePanda]

Good job for pursuing this

[Iceoh]

Nvm, I see that square enix is unable to respond to individual cheating reports. I'll hope for the best then.

[Mieleoneis]

Greetings Iceoh,

We apologize for any inconvenience or confusion that may have occurred when submitting a report. We appreciate you taking action and for bringing this to our attention. As it appears that you were able to find an answer to your inquiry, I will be going ahead and moving this thread to the "Closed Concerns" subforums.

Thank you again for visiting the FINAL FANTASY XIV Technical Support Forums!