Thread: Extreme levels of lag after 6.25 update

Connecting to Chaos from the Middle East, I have been experiencing these same issues for the past 12-ish hours. The latency has made the game nigh unplayable with forced disconnections and disrupted weaponskill combos.

As previously mentioned in this thread, I used tracert and also experienced the same results where the latency is fine until the data packets reaches nodes associated with "Telia" and 'Twelve99" - wherein there is massive latency and packet loss. However, I do not believe the blame is on my ISP because connection to NA, JP and OCE DCs are as expected.

Square's EU server also seems to be associated with "Telia" (according to the name of their Chaos DC IP address that shows up when using tracert) so perhaps it is in their power to divert routes away from those afflicted servers or get into contact with them to fix their issues - any sort of response to say they are aware of this situation. The situation is made more frustrating because only a subset of players are being affected by it, whereas the NA crashes yesterday were promptly resolved due to major outcry.

In the meanwhile, all I can do is hope that this issue is temporary and their respective companies are already working on fixing their servers. Longterm, I do not wish to pay for an external VPN service just to access a subscription based game I've already purchased.

Originally Posted by Reinhardt_Azureheim

Chances could be that the nodes your ISP routes you over to the game server coincidentically happen to be overloaded, which can cause massive packet loss and / or very high ping.

It is also important to note that consistent high ping IS NOT automatically your game doing weird stuttering, that is jitter - as in spikes of ping causing packet loss.

So unless you test your connection to the datacenter via Command Prompt using "tracert <IP of server>" or some program to scan your packet loss, you won't know where on your route you are being hit. It might not even be the FFXIV servers at all.

Source: I work in IT and this is how I win my bread.

Addendum:
https://is.xivup.com/adv
Here a list of FFXIV server IPs, including lobby servers.

Originally Posted by Kyuuu

Having the same here for the last 12 hours, also Light servers.

Seems like an issue with one of the servers that are responsible for routing the connection to SE:



Using a german VPN uses a different twelve99.net routing where i get normal pings.
Seems like some servers that are used to route connections to SE are underperforming (twelve99/telia).

Spoke to my ISP as well which confirmed the same :/

Thanks for the insight!
figured it's a routing issue, so no way around it without a vpn sadly

It has been fixed !! Please let us know if you're no longer having the lag issues !!

I'm raiding rn and I'm still having heavy lag spikes, pretty much unplayable since I cant even singleweave without clipping

Yes, when this happened to NA yesterday, they fixed it immediately.

Living in the middle east and having the same problem. Everyone please make sure that you're contacting customer support as well, it seems there is only a handful of us having this problem and we need to make sure SE knows that this is happening and it's on their side and hopefully they fix it asap.

Seems the connection is back to normal for me, Light - Phoenix ... in the mid-east. Been in-game for the last 30 minutes.... 90ms