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  1. #1
    Player
    ZoeS's Avatar
    Join Date
    Nov 2016
    Location
    Ul'dah
    Posts
    7
    Character
    Zeo Sirius
    World
    Ragnarok
    Main Class
    Astrologian Lv 90

    Extreme levels of lag after 6.25 update

    Hello

    game has been unplayable since the patch dropped due to extremely high ping, 600ms+ now while the usual is 100ms.

    this is only in Chaos/Light, connection to other data centers is normal, I tried everything save reinstalling the game -which I doubt would change anything-.

    Anyone having a similar problem? any ideas?
    (3)

  2. #2
    Player
    Naoki34's Avatar
    Join Date
    May 2016
    Location
    Shirogane
    Posts
    1,035
    Character
    Asuka Suzuhana
    World
    Moogle
    Main Class
    Samurai Lv 100
    I don't lag, 20 ms all time.
    Change your Internet's provider...
    (0)

  3. #3
    Player
    ArianeAlinarielle's Avatar
    Join Date
    Oct 2022
    Posts
    1
    Character
    Ariane Alinarielle
    World
    Alpha
    Main Class
    Dancer Lv 90
    Terrible lags here too. Simple cannot play due to it. I'm currently frozen before an NPC I tried to talk to, cannot move, waiting for the game to launch the speech.

    I'm on Alpha, Light, playing on PS5, with really good optical fiber connexion. And I'm having no issue anywhere else. ^^
    (2)

  4. #4
    Player
    Mousami's Avatar
    Join Date
    May 2016
    Posts
    1
    Character
    Marie Claire
    World
    Phantom
    Main Class
    Machinist Lv 90
    Same issue here. My ping is usually between 115-120 but suddenly today it's jumped to around constant 500 and 600 ms. I can barely do anything right now.

    I play on pc (steam version) and a wired connection.
    (3)

  5. #5
    Player
    Ciri-Fiona's Avatar
    Join Date
    Apr 2017
    Location
    Gridania
    Posts
    20
    Character
    Ciri Fiona
    World
    Ragnarok
    Main Class
    Gunbreaker Lv 100
    I was very angry and suffering after changing servers from Europe to Japan without informing > my ping go from 88 to 210ms
    today it's 500ms !? It's unbearable
    (1)

  6. #6
    Player
    Reinhardt_Azureheim's Avatar
    Join Date
    Oct 2017
    Posts
    2,525
    Character
    Reinhardt Azureheim
    World
    Alpha
    Main Class
    Dark Knight Lv 100
    Chances could be that the nodes your ISP routes you over to the game server coincidentically happen to be overloaded, which can cause massive packet loss and / or very high ping.

    It is also important to note that consistent high ping IS NOT automatically your game doing weird stuttering, that is jitter - as in spikes of ping causing packet loss.

    So unless you test your connection to the datacenter via Command Prompt using "tracert <IP of server>" or some program to scan your packet loss, you won't know where on your route you are being hit. It might not even be the FFXIV servers at all.

    Source: I work in IT and this is how I win my bread.

    Addendum:
    https://is.xivup.com/adv
    Here a list of FFXIV server IPs, including lobby servers.
    (1)
    Last edited by Reinhardt_Azureheim; 10-19-2022 at 06:54 PM.

  7. #7
    Player
    Ciri-Fiona's Avatar
    Join Date
    Apr 2017
    Location
    Gridania
    Posts
    20
    Character
    Ciri Fiona
    World
    Ragnarok
    Main Class
    Gunbreaker Lv 100
    Quote Originally Posted by Reinhardt_Azureheim View Post
    Chances could be that the nodes your ISP routes you over to the game server coincidentically happen to be overloaded, which can cause massive packet loss and / or very high ping.

    It is also important to note that consistent high ping IS NOT automatically your game doing weird stuttering, that is jitter - as in spikes of ping causing packet loss.

    So unless you test your connection to the datacenter via Command Prompt using "tracert <IP of server>" or some program to scan your packet loss, you won't know where on your route you are being hit. It might not even be the FFXIV servers at all.

    Source: I work in IT and this is how I win my bread.

    Addendum:
    https://is.xivup.com/adv
    Here a list of FFXIV server IPs, including lobby servers.
    I'm not IT, but why my ping on overwatch 2 EU > 60ms and FFXIV EU > 500ms ?!
    (2)

  8. #8
    Player
    Kyuuu's Avatar
    Join Date
    Oct 2022
    Posts
    2
    Character
    Kyo Kyo
    World
    Lich
    Main Class
    Samurai Lv 90
    Having the same here for the last 12 hours, also Light servers.

    Seems like an issue with one of the servers that are responsible for routing the connection to SE:



    Using a german VPN uses a different twelve99.net routing where i get normal pings.
    Seems like some servers that are used to route connections to SE are underperforming (twelve99/telia).

    Spoke to my ISP as well which confirmed the same :/
    (1)

  9. #9
    Player
    Reinhardt_Azureheim's Avatar
    Join Date
    Oct 2017
    Posts
    2,525
    Character
    Reinhardt Azureheim
    World
    Alpha
    Main Class
    Dark Knight Lv 100
    Quote Originally Posted by Ciri-Fiona View Post
    I'm not IT, but why my ping on overwatch 2 EU > 60ms and FFXIV EU > 500ms ?!
    Because of how your ISP routes you and how the route is likely affected.

    Example from personal experience:

    FFXIV routing (simplified):
    1.) home (germany)
    2.) isp location
    3.) nodes germany
    4.) nodes in sweden
    5.) nodes germany
    6.) Light Datacenter (germany)

    Overwatch Routing:
    1.) home (germany)
    2.) isp location
    3.) nodes germany (don't know how many)
    4.) OW servers probably also in germany

    Now, while routing between countries isn't an automatic problem, in my case with the swedish ports provided by Telia/Twelve99 I had massive hiccups to the point where I decided to get a VPN to stabelize my connection by rerouting my traffic to be within germany only. For such reason, I never had issues with OW(2) because the nodes chosen by the ISP to connect me to the game are stable and also within my country.

    It is really a case-by-case process.
    (0)

  10. #10
    Player
    Reinhardt_Azureheim's Avatar
    Join Date
    Oct 2017
    Posts
    2,525
    Character
    Reinhardt Azureheim
    World
    Alpha
    Main Class
    Dark Knight Lv 100
    Quote Originally Posted by Kyuuu View Post
    Having the same here for the last 12 hours, also Light servers.

    Seems like an issue with one of the servers that are responsible for routing the connection to SE:



    Using a german VPN uses a different twelve99.net routing where i get normal pings.
    Seems like some servers that are used to route connections to SE are underperforming (twelve99/telia).

    Spoke to my ISP as well which confirmed the same :/
    Basically my past issues in a nutshell and a perfect example to my previous post.

    Die Telekom grüßt.
    (1)

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