The story is still very much alive. The issue I have takes a descriptive paragraph to explain, but their cookie cutter does not allow for that, seems more important I answer such irrelevant questions like what browser I use, what router and where it came from. Maybe I didn't describe it as well in that cookie cutter form, but I got a formulaic denial. From Blizzard I am used to getting at least some explanation how they drew the conclusion they did to my inquiry. Just that absolutely zero effort to explain how they came to deny me losing 270K gil. It's not a hard process, they only need to go the date I reported as getting back from a housing deposit with what I claim is missing gil and look back a few weeks to see what I had... I'm damn sure I have that plus the 270k at some point in bidding on plots. I think all they did was look on one single refund and conclude I lost nothing without bothering to look any further.

Plus I now realize that my loss is very close to the differential between between the most expensive and next less expensive plots.

ALSO there was no way I could even respond to their denial, it was end of the line.

I HAVE been burned by these <expletive deleted> in the past.