Subscription renewal confusion.

[giwaman]

So I just canceled my entry recurring subscription on mogstation then I change my mind and register to continue my recurring subscription, there was no prompt or info I just press next and it was somehow done?
My concern is how does SE/Mogstation know about my Card info? Does it auto save it on their system? Kinda afraid once my subscription expires it will not auto renew somehow because it did not ask my credit card info name card# etc, once I decided to go back recurring payment, it just gave me the option to press next and it was done, is their anyone familiar with these kind of stuff, it's freaking me out forreal.

[Adeacia]

It does save your card info in the system. If you want it removed you have to do that yourself intentionally.

A couple of times I wanted to stop my sub for a time, so I removed my card info to prevent auto renewal from kicking in.

[Arazehl]

Well that's sort of what recurring means. Once you select recurring with the card you registered or a card you have on file, it automatically saves to your account and will be charged on the same day each month from the day you registered it. I'd make sure you have no other card on file on your account, but for the one you want charged each month.

[Eenkalzet]

Greetings Adventurer and thank you for posting in the Final Fantasy XIV Technical Forums!

Unfortunately, the issue you are describing is something we are not able to assist with in the Technical Support Forums. In order get the proper support, you will need to contact the North American Support Center. To assist with contacting them, we have gone ahead and opened a support ticket for you so you may get better clarification regarding your concern. The ticket number has been sent to the email associated to your Square Enix ID. This thread will be moved to ‘Support Center Ticket Created’.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.