While I enjoyed Shb role quests, I think my issue was more so with the whiplash characterization of some of Ardbert's group compared to how they were initially presented when we clashed with them. Granted Ardbert fell into this trap too but he had the fortune of being one of the major supporting characters in an MSQ expansion thus giving him a lot more screentime to dig into his backstory and character dissecting his behavior. We didnt get that with Lamitt, Branden, Renda-Rae and Nyelbert just echoes of what they supposedly were and to me that was too distracting since in my mind I still saw them as these saturday morning cartoon villians who reveled in their antics when they were in the Source.
Its very shallow but the only reason I still dug them was because of their relationship with Ardbert and all of them being based off the 1.0 default race cgi crew. Not because of their character's specifically.
EW's role quests have the benefit of exploring more on pre-established side characters so I was more interested and immersed in their tales than the generic Warriors of Dankness whom we didnt get to see them all fleshed out like Ardbert.