I'm a strong believer in criticizing the bad and praising the good, but sometimes in our community there's a bizarre trend of knee-jerking to deflect criticism when it starts to get serious. The forums obviously get mired in a lot of bad faith toxicity by the same handful of people who dominate the conversations everywhere, but overall; I think that good faith criticism and good faith praise can (and do) exist and are two sides of the same coin. The devs in FFXIV get a lot of things right -- but they also get a lot of things wrong, and it's important to praise them where they knock it out of the part, and offer genuine criticism where they don't without the immediate posturing that someone is either a white knight or just a terminally online complainer.