Results 1 to 2 of 2
  1. #1
    Player
    Cojo's Avatar
    Join Date
    Sep 2022
    Posts
    1
    Character
    Cojo Ura
    World
    Mateus
    Main Class
    Machinist Lv 90

    Constant Crashing

    For the past few days/week this has been happening to me , I cant figure out why or anything about it. I t just constantly crashing to me during dungeons/trials/raids and all that stuff too. All drivers are up to date so not exactly sure. And its only happening with FF
    (1)
    Last edited by Cojo; 09-17-2022 at 02:16 PM.

  2. #2
    Moderator Mieleoneis's Avatar
    Join Date
    Jul 2022
    Posts
    156
    Greetings fellow Eorzean,

    I'm sorry to hear that you're experiencing DirectX 11 crashes. Are you able to try reverting to a previous version of DirectX (DX9) to see if the issue still persists? I would also recommend the following troubleshooting, as it might help with alleviating the crashes:

    1. Please make sure to update your Windows OS, and install any optional updates as well (these are not applied automatically, you so may need to initiate them manually).
    2. Disable all programs/overlays that you may have running in the background (Nvidia Geforce Experience, Steam overlay, Discord overlay, etc.)
    3. Make sure your anti-virus software has the appropriate exceptions for FINAL FANTASY XIV.
    4. Turn off full-screen optimizations. Find the executable file for the game (normally found in the install folder) and right-click it. Select 'Properties'. Under the 'Compatibility' tab, check the box labeled 'Disable Fullscreen Optimizations' and then click 'Apply'.

    I hope these help! Thank you for posting in the FINAL FANTASY XIV Technical Support Forums.
    (0)