ptチャットが見れなくなる

[na-i]

スクエアエニックスサポートセンターに書き込んだ時にシステムインフォメーションをコピーしたものが残っていましたので追記です。

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Education 64 ビット (6.2, ビルド 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 5 2600 Six-Core Processor (12 CPUs), ~3.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS P3.90
SYSTEM_LANGUAGE 日本語 (地域設定: 日本語)
SYSTEM_MEMORY 16315.730MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18747.730MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 222.920GB SYSTEM_FREEDISC_SPACE 22.090GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Radeon RX 580 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x67DF)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 8171.465 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8157.865 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (75Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\u0376209.inf_amd64_b3bdffadea4def3f\B374968\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0376209.inf_amd64_b3bdffadea4def3f\B374968\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0376209.inf_amd64_b3bdffadea4def3f\B374968\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0376209.inf_amd64_b3bdffadea4def3f\B374968\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.13023.4001
SYSTEM_GRAPHICS_DRIVER_DATE 12/16/2021 09:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE 英語
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND スピーカー (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {B0795A20-97FC-44EF-86E7-85CED72826BB}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8730.1
SYSTEM_SOUND_DRIVER_LANGUAGE 英語
SYSTEM_SOUND_DRIVER_DATE 6/13/2019 09:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME マウス
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME キーボード
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 109 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {512904E0-637C-11EC-8001444553540000}
SYSTEM_INPUT_NAME Razer Basilisk
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5263CED0-637C-11EC-8002444553540000}
SYSTEM_INPUT_NAME Razer Basilisk
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {9F95C6E0-CA6A-11EC-8001444553540000}
SYSTEM_INPUT_NAME JC-U3613M - DirectXInput Mode
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 4 SYSTEM_GAMEPAD_BUTTON 13 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {5263F5E0-637C-11EC-8003444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {605DD760-637C-11EC-8006444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Lite
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {605E2580-637C-11EC-8007444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Lite
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {605E2580-637C-11EC-8008444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {605E4C90-637C-11EC-8009444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Lite
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {64DEA490-637C-11EC-800A444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Lite
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {52641CF0-637C-11EC-8004444553540000}
SYSTEM_INPUT_NAME Razer Basilisk
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {54C76150-637C-11EC-8005444553540000}
SYSTEM_INPUT_NAME Razer Basilisk
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0